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Question

Sony Wireless Headphone Problem

Sep 15, 2018 4:55AM PDT

My Mom has a Samsung Plasma TV model #PN51D550C1F. She bought a Sony, wireless headphone (MDR-RF912RK) and we charged it and only saw the PC/DVI Audio In area to plug them in. This did not work. We were told these headphones would work on her TV. How can we get her headphones to work on this TV?

Discussion is locked

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Answer
Specs only show Optical Audio output.
Sep 15, 2018 9:21AM PDT
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TV Speakers
Sep 15, 2018 9:45AM PDT

R. Proffitt. No the TV speakers would not need to stay on when my Mom has the headphones on. I didn't see an Optical Audio output connection. Just the PC/DVI Audio In connections. Please be specific when telling me what I need to buy to connect to the wire and where on the back of the TV I would insert that? Thank you for your help.

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Then we need to find out what this model is.
Sep 15, 2018 9:54AM PDT

The link above shows "Digital Audio Out (Optical)" and you claim it doesn't have that.

This means there is no way to use headphones on this model.

So until there is an output we can use, there is no adapter I can share with you.

My bet is you missed the port or the model number isn't what I looked up.

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Digital Audio Out Optical
Sep 15, 2018 1:18PM PDT

There is a Digital Audio Out Optical on the back of her TV. My apologies. Is this where the adapter I need to buy would be inserted. It is covered with a black tab. Please advise. I think we are getting closer to fixing this problem.

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Here are the adapters for this.
Sep 15, 2018 2:00PM PDT
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Thank You!
Sep 16, 2018 3:07AM PDT

Thank you so much, R. Proffitt. I am looking at getting the eSynic model (#4). Will I need anything else or will this converter come with everything I need? I'm hoping it will come with complete instructions on how to set this up with my wireless headphones. One more question - did we buy the wrong headphones or would we have had to purchase an adapter with any headphones we bought? I am a 62 year old woman and am not "tech savy".

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Can't tell you.
Sep 16, 2018 9:19AM PDT

Since it connects with the optical line you might need that cable.
It also needs power so you might need something there.
Finally the output, does it match up with your headset transmitter?

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No
Sep 16, 2018 10:35AM PDT

One end of the transmitter is plugged into a power outlet. There is also a line connecting to my headphones to charge. The third line does not fit into the Ouput connection on back of my TV but isn't that where the adapter would insert? Anyway, I appreciate all your help but before I buy anything else I think my Mom needs to call in a pro to get this set up for her. Thank you again for all your help. Sorry I didn't understand how all this works.

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The third line?
Sep 16, 2018 11:10AM PDT

I have to guess if we are talking about the audio transmitter or the optical to analog converter.

It's simple if you think about it like this.

1. Power goes to the devices as needed.
2. From the TV optical port to the converter for the conversion.
3. From the converter to the headphone transmitter.

That's three areas to hook up but I wouldn't call it in need of a pro.

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That makes since
Sep 16, 2018 11:46AM PDT

Yes your comment makes sense. The power is hooked up to the transmitter and there is also a line from the transmitter to charge directly into the headphone which will be disconnected. Then the third line would feed to the converter and the converter line would be installed into the back of the TV. I guess I have to assume that the third transmitter line will fit into the converter and the converter line will fit into the Digital Audio Out Optical area. Just wonder why there is a black tab over the Digital Audio Out area. Makes it hard to see the size of the needed connector. This TV is not easy to access. Very large and up against a brick wall. Thank you.

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Most if not all Optical ports have a cover.
Sep 16, 2018 11:56AM PDT

Why? Keeps out dust.

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Okay
Sep 16, 2018 12:44PM PDT

Thank you. Might have to buy the converter and give it a try. I can always return it. Thanks again.