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Sony WEGA KDF-50WE655

by blrith / August 22, 2009 2:20 AM PDT

We purchased a 50" Sony Wega rear-projection TV January 28, 2005. Earlier this year (2009) it developed a creeping thick blue streak at the lower left corner. In our research we found it is a common problem with the optical block. In searching further we discovered Sony was/is aware of it. They extended the warranty to 12/28/08 unknown to us. We have contacted Sony as well as the NY BBB and AZ Attny General's office and no one will hold them accountable to our total amazement and shock. We will NEVER purchase ANY Sony products of any kind EVER again. So buyer beware if you are contemplating buying a Sony product.

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The infamous blue streak problem.
by glodack / August 22, 2009 4:21 AM PDT
In reply to: Sony WEGA KDF-50WE655

Keep complaining about this ever growing problem. This issue keeps growing on this site, maybe someone will notice it and TAKE A STAND!!!!!

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Don't Buy Sony
by Dorion123 / August 22, 2009 5:40 AM PDT
In reply to: Sony WEGA KDF-50WE655

I have the same tv with the same problem. I bought mine in July of 2005 for $2400 and had to replace a bulb in September of 2008(another $200).
Sony's customer service is absolutely worthless and all they do to remedy the situation is to offer to sell you another TV for $1350.
I told these idiots that I would be willing to pay for the repair if they would send me a replacement part (of course they "regretfully" declined). There are so many people that Sony has burned with these faulty Optical Blocks and now their attitude is pretty much "too bad".
I will NEVER buy another Sony product and will tell everyone I know to Buy a Samsung!!

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Faux Sony Service Here
by simply_bill / August 22, 2009 7:35 AM PDT
In reply to: Sony WEGA KDF-50WE655

As the Faux Snoy Support person I would like to say I have never heard of this problem. Are you sure that there isn't a blue spot on your glasses?

We will make the same effort to solve your issue that we do for all of the other Sony Wega owners. First we need you to stand with your back towards the TV, bend over and grab your ankles. We have added a special feature to all of the Wega sets. Close you eyes and find out how truly unpleasant we can make your Wega experience.

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Sony WEGA KDF-42 and 50WE655
by bluonsony / August 24, 2009 5:40 AM PDT
In reply to: Sony WEGA KDF-50WE655

We have blobs on both TV's, one is pervasive and caused us to abandon use of this TV - the other a stable yellow blob on the 42". We have had the same non-response from Sony as everyone else and have joined the class action suit out of California.

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by simply_bill / August 24, 2009 9:41 AM PDT

They do hear you at Sony. Why else would they be laughing? Making millions in profit off loyal customers, then just throwing them overboard. What do expect from a nation that invent the Kamikaze. If Sony could put wings on our Wega's and ram us into the ground would they?

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by CyBarn / August 30, 2009 4:21 AM PDT

I also have the blobs on my set.
How do you join the class action lawsuit?

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Sony is great in my book.
by AZreGuy / October 18, 2009 1:50 AM PDT
In reply to: blobs

What other company would stand behind their product after a warranty expires. I bought my TV in 2004 and in late 2008 I had the blob issue, after looking on the issue on the internet, as the tv was out of warranty, I found out it was the optical block. I called Sony and they referred me to the authorized repair shop, after speaking with him he told me to call Sony and ask about the options.
They would pay for the repair $1200-1500, and my tv would be out of warranty or I could purchase a new one for a greatly discounted price. I chose the new one and I had to send in the SN tag to them and keep the TV. I bought an optical block and changed it myself. 2 great Sony's in my home.

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Be heard
by simply_bill / November 10, 2009 11:33 AM PST
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Help Me please
by carlosmenss / December 8, 2009 2:41 AM PST
In reply to: Sony WEGA KDF-50WE655

NOW When I connect my PS3 to my Sony wage KDF-50E2000 the message " Unsopported signal. Ckeck your device output" is on the screen. But I dont understand why. Because I have already play video games whit my PS3 in this TV. I use a HDMI cable and the cable is good. ALSOwhen I connect the TV with this cable to the DVD player It work very well.
My question is what can I do to fix this ^

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