Laptops forum

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Sony Vaio mouse pad

My laptop is 3 months old. I had problems with the mouse touch pad right out of the box. I called Sony and they sent a tech to replace it. Then, for a week it was good. But then it started happening again. Now, it had been 5 weeks. Best Buy would have take this POS back if it were within one month. But becuase it is 1 month and a week. I have to eat it. I have tried to get Sony to do something about this 4 times. I am DISGUSTED and will NEVER purchase another sony product. Its not that there product is bad. Its great and I loved this laptop before this happened. Its there customer service. They dont care about getting this laptop fixed.
The way it was left was I can send this laptop to CA for repair but shipping is on me and I lose whatever time they have the unit for. They gave me the run around 4 times. What a joke. This is definitely an inherent hardware problem that Sony is obviously just trying to do damage control on.

Beware of Sony Laptops. For you to will run into my problem as well!

Tom

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The mouse pad troubles are

In reply to: Sony Vaio mouse pad

More wide spread than you know and not brand specific. I will not digress but share two common workarounds and fixes.

1. Google up TOUCHFREEZE which some find to help.
2. Forget about the pad and use some external mouse.
Bob

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love this mouse pad

In reply to: Sony Vaio mouse pad

sorry to hear this, i just bought a vaio today because i really like the mouse pad. i really hope this does not happen to me and wish you the best of luck

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Sony Vaio Mouse Pad problems

In reply to: Sony Vaio mouse pad

You can buy the component and replace yourself. It isn't any harder than adding memory. I have a Vaio computer that has mouse pad problems, but it is almost three years old and has always been top notch. It is worth fixing.

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