TVs & Home Theaters forum

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Sony SXRD picture issue

by oldnatchez / March 15, 2008 6:38 AM PDT

I recently purchased a Sony KDS-55A2020 that is connected to DirecTV(HD). On occasion the picture distorts(sort of a pixellation), inverts, and offsets all at once. This lasts anywhere from 5-15 seconds then corrects itself but sometimes happens over and over. HD programming is the worst but it has occurred with DVD and non-HD channels. I am a novice and have no idea where to start to get this problem solved. Any help would be greatly appreciated.

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ask here
by jostenmeat / March 15, 2008 6:43 AM PDT
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Did you register w/Sony?
by Dan Filice / March 15, 2008 7:47 AM PDT

When you bought your TV, did you register it online with Sony so they have a record of your TV? If you did, call them or email your question to them. I've had pretty good response time when submitting questions to Sony. And, you can also ask for service from them if it's still under the 1-year warranty.

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Registration
by oldnatchez / March 15, 2008 11:41 PM PDT

I hadn't yet, but I have now. Thanks.

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