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Sony laptop problems with DVD-RW drive

I have a Sony GRZ660 laptop, which comes with a DVD-RW drive. When I look in device manager it is listed as a Toshiba DVD-ROM drive, however. I have been unable to use DVD copying software as a result. Any ideas on what I need to do?

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Re:Sony laptop problems with DVD-RW drive

In reply to: Sony laptop problems with DVD-RW drive

Use system restore to when it worked. Worth mentioning is an user that really torqued their Sony laptop by installing APSI drivers and who knows what else. I couldn't fix it and in the end, just used the restore CDs.

Bob

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Re:Sony laptop problems with DVD-RW drive

In reply to: Sony laptop problems with DVD-RW drive

If the system restore doesn't work, try uninstalling the drive from the device manager and rebooting the computer. I had a Sony notebook and there was a conflict with the CD-RW drive and Roxio. After I uninstalled the drive, it work fine. You might be having the same problem.

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