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General discussion

Sony HXR-MC2000 Won't Find iMac

Mar 7, 2011 10:33PM PST

We have this camera -- a thing of beauty, operationally -- but it's making me crazy trying to get the video off internal hard drive media. No Firewire, oddly, but USB. When connected properly to my iMac and switched on, I get from the camera "An unknown USB device has been connected. Press END button to exit."

When I try to go in thru the alternative Menu/Show Others/USB Connect method, the camera says "Check the connected device." The manual and the websites I've reconned are mum on these error dialogs. The iMac doesn't recognize the cam either.

The included Sony PMB software doesn't find the camera on the iMac side nor the VMware/WIN7Pro side. It doesn't show up on either desktop.

The camera is plugged into AC power and the supplied USB Out cable is connected to the Mac via a new Targus high-speed USB fileshare cable. The 27-in. iMac runs OSX 10.6.6.

I can easily use the AVCHD output in Adobe Premiere Pro if I can only get it out of the camera.

Any ideas?

Discussion is locked

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I would treat the HXR-MC2000
Mar 8, 2011 7:21AM PST

like any other AVCHD camcorder. Connect the camcorder's USB port to the computer, put the camcorder in Play or PC mode, launch the video editor and Capture or Import the video. I have not used Premiere Pro with an AVCHD camcorder. With Final Cut, one uses the "Log & Capture" menu selection. By your description, it reads like the camcorder is in video acquisition mode - not Play or computer mode. What you report is similar to what I experienced with a Canon HF S100 until I discovered "PC mode"...

That there is no firewire port on the XR-MC2000 should not be surprising. Most - perhaps all - AVCHD cams don't. It is more typical of digital tape (digital 8, miniDV, DVCPRO & DVCPRO HD, and HDCAM) media storage using less compression on the video data file.

I don't think you want Premiere's "AVCHD out" to get the video in to the editor. Is the version or Premiere Pro you are using capable of dealing with AVCHD-compressed video files? "AVCHD out" will be used for rendering video when all the editing is done.

I could not find any link to a manual at sony.com (in the professional area at
http://pro.sony.com/bbsc/ssr/cat-broadcastcameras/cat-nxcam/product-HXRMC2000U/
or searching sony.com - otherwise I would have read through it before replying.

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Same Problem with MC2000
Oct 20, 2013 12:19AM PDT

by chance did you find a solution to this? I'm still having the same problem you were