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Question

Sony HDR-XR200V - Won't power up...it's dead!

by fixitordietrying / August 6, 2011 10:20 AM PDT

I open the LCD screen and the camera does not power up. I push the "POWER" button and still, nothing. I pushed the "RESET" and still, nothing.
I plug in the battery charger on either battery, and the results are the same, so it can't be a battery issue. Have you had any similar experience where you resolved this problem?
Thanks

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All Answers

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Answer
Sonylistens
by SonyListens / August 10, 2011 6:58 AM PDT

Hey,

My name is Mike I work with the Sonylistens team, I'm sorry to read about your problem with your Sony product and want to help. Please call Sony esupport at 239-768-7547 they should be able to help you resolve this issue.

Thanks,

Mike Puma

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Answer
Dead End
by fixitordietrying / August 10, 2011 8:54 AM PDT

I'm following up on my own question. After calling the phone number left by the previous poster, there is nothing further that can be done to resolve or troubleshoot this problem with my Handycam other than packing it up and sending it to Sony. Used it three times for about 5 minutes total, and now it's broken....Pathetic.

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sonylistens
by SonyListens / August 11, 2011 7:24 AM PDT
In reply to: Dead End

Hey,

Sorry that didn't help, please try calling 800-222-7669 they should be able to help you resolve your issue. If that doesn't help please email your serial number, model number, phone number, and address to sonylistens@am.sony.com and we will get this resolved for you.

Thanks,

Mike Puma

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