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Sony Handycam Hard Disk Access Problem

by ZanteSK / January 28, 2010 10:31 AM PST

My Sony Handycam High Definition AVCHD camcorder is not accessing the Hard Disk Drive (HDD). Whenever I attempt to view video, "loading" appears on the blue screen and stays on for a very long time. Eventually, the message "cannot access the HDD" appears. I also hear clicking sounds. Can anyone help me?

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Bad sounds.
by R. Proffitt Forum moderator / January 28, 2010 10:40 AM PST

Usually that's a dead hard drive. Ask them "How much?"

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HDD Sounds
by ZanteSK / January 28, 2010 9:30 PM PST
In reply to: Bad sounds.

Thanks.

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RIP Hard Disk
by Scott Markowitz / January 28, 2010 12:37 PM PST

The clicking noise, I'm afraid, is a very typical symptom of a dead hard drive.

You will need to bring the camcorder to an Authorized service provider to have it repaired. (It's likely cheaper for SONY to just replace it, so that's likely what they'll recommend.)

If the camcorder is out of warrenty, then you'll need to choose a replacement.
(I would never advise anybody to get a Hard Drive based camcorder. They are very susceptible to altitude, humidity, and temperature changes. They are also very sensitive to vibration and jerky movement.)

Before you buy a new camcorder, check out my 3 part Camcorder Buying Guide on my movie blog (Postings starting in November). It outlines the pros and cons of all your options.
http://www.creativehomemovie.com

Cheers,
Scott Markowitz
CreativeHomeMovie.com

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Dead Hard Disk
by ZanteSK / January 28, 2010 9:27 PM PST
In reply to: RIP Hard Disk

Thanks much for your advice and additional information on purchasing new camcorder. You have been very helpful.

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