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General discussion

Sony Handycam DCR-HC21 screen is not coming on

Mar 13, 2006 3:10AM PST

Hi everyone, I am having a problem with my camcorder, the screen is not showing anything. I noticed the problem after I put it under my car seat.

The cam was under the seat for about 2hrs and my car was in the sun, "I am from the Caribbean by the way" I think the heat in the car caused that. but it can also the me driving around with it for about 2hrs under the seat of my car.

I would like to know if I can get a replacement part for it and if I can where can I find one. I would apreaciate any replies that anyone can give to me concerning the issue.

Thank you.

Discussion is locked

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Screen
Mar 13, 2006 10:01PM PST

Heat is a big enemy of all things such as this. I would suggest finding a good service center. Is the unit still under warranty? If not, consider that a new DCR-HC36 is around $350 nd the 26 which replaced your camcorder is somewhat less. Factor replacement cost agauinst repair if that becomes necessary.

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Thank you
Mar 16, 2006 1:29PM PST

Thank you for taking time to answer my questions. Are you telling me that to buy a 36 is cheaper than to buy a 26? I don't think I can find a good service center here. So I will have to replace the cam, I was thinking can I replace the screen?

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repair
Mar 16, 2006 9:48PM PST

I don't know what parts you can get and what the labor/parts rates are. I would hope you can repair it cheaply enough, but if not, the price difference is around $50 between the two models mentioned, and that $50 gets you memory stick duo capability among other things with the 36. If you do replace it and don't want to spend the extra for the 36, the 26 may well be about as cheap as the 21 (if available at all). Good luck.