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Question

sony handy cam low temp fault

by Anfield32 / March 12, 2015 7:31 PM PDT

hi I have a sony hdrxr 160e handycam.my problem is I removed the hard drive as it had a fault.now with it all back together the lcd is reading low temperature cannot access media warm the camcorder.i have done everything possible still the same I also got intouch with sony,they wanted £180 to do a service.i cant help thinking this fault cant cost that much.has anyone any idea what it can be.

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All Answers

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Answer
Repair costs sound about right.
by R. Proffitt Forum moderator / March 13, 2015 2:36 AM PDT

They have employees that want a good wage, and must run the systems and more to be at the ready for this and other repairs. As the price of the product falls you often find the minimum charge becomes a big component.

Also you have folk that tinkered with the product and then want it fixed and the fix warrantied. So your warranty reserve has to be funded by that repair bill.

I see nothing wrong here. If this was mine I'd shop for what a new camera is or even used and learn to not disassemble good gear.
Bob

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sony low temp
by Anfield32 / March 13, 2015 4:19 PM PDT

yes bob by the look of your answer you could be the guy that does this sort of repair. please don't presume that I do not no what I am doing. I repaired the original fault. And obviously if I do not get an answer here it will go to Sony.and it will not cost me any more than the original fault. I was looking for an answer here not criticism

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You as a tech would need the service manual.
by R. Proffitt Forum moderator / March 13, 2015 4:27 PM PDT
In reply to: sony low temp

Spare parts and such. There are folk or techs that demand exact fixes to such things but after a few outings they usually learn the ropes. Sorry if I was too blunt for you but the price seems about right for the reasons given.

I ran repair shops for years so I know why repair costs seem high. As the product drops below 1K it feels even worse or gets into the BER area.
Bob

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