I had the exaclt same scenario. My CCD sensor went bad after around 2 years. They said it would cost $180 for them to LOOK at the camera. How did you get them to fix this for you?
Hey folks...
After much gnashing of teeth by all parties involved, I got my camcorder back from Sony in working order. I, like many here, experienced problems with a defective CCD chip about two months shy of two years of ownership. Although Sony initially denied the problem, they eventually owned up to it and offered to repair the defective camcorders at their cost. After getting an email with a UPS label, I packed up my camcorder and shipped it to them. This was about two weeks ago. Today, I received my camera via UPS. It had already been serviced. I popped the battery on it and turned it to camera mode and it works just as it did before. I'm so happy it's been serviced and am just as happy that others with the same problem are getting their cameras fixed too.
Thanks Sony. I was initially disappointed in your company, but I am delighted to report a happy ending to this saga. It renews my confidence in purchasing Sony products in the future.
Craig

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