The W12 must be a European version of the W1 or W5 camera. The W12 is not available in the USA.


It sounds like you have the "digital zoom" feature active.
Digital zoom lowers the quality of the photo.
It (in effect) reduces the megapixels applied to an area of a photo.
Digital zoom should not be used if you want quality results.

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White balance is used to affect the color balance of a photo.

If you want to affect the exposure (lighter/darker), you should use the "Exposure Compensation" adjustment.

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