Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Sony DSC-T77 in need of repair...pics included (Whats wong?)

Jun 19, 2011 9:37PM PDT

I have had my Sony DSC-T77 for around 2 1/2 years now and all has been fine...then I switched it on the other day and the screen looked like this:

http://i584.photobucket.com/albums/ss284/gybemaster8884/IMG_0147.jpg

Any idea what component has fried and what I need to replace/fix to get it fuctioning again ok. (Would it be as simple as a new screen/digitiser only?)

Discussion is locked

- Collapse -
Answer
Troubleshooting
Jun 19, 2011 11:48PM PDT

Use the camera to look at a photo that you previously took.
If that photo displays OK, then the LCD screen is OK.

If not OK, suspect the LCD screen itself.

Next, reset the camera to the factory settings:
Look in the User Manual for a Troubleshooting section and you will find an "Initialize" command.
Go to the page indicated and Initialize the camera.
This resets the camera to factory specifications.

If that does not fix the problem, suspect the CCD sensor.
That is the device that turns light into an image.


Take a photo with the camera and view it on the LCD screen (if you can).
If it appears to have captured an image (any image), copy the image to your computer.
View the image with your computer.

If the Image looks like your example or similar, the CCD sensor is bad.

Now you have enough information and it is time to call Sony Repair and ask about repair costs.

..

- Collapse -
Reply
Jun 20, 2011 12:15AM PDT

When I go to view an image on the camera I get the same damaged screen look so no joy there.

I can't get to the 'Initialize' function as I can't see anything on the screen unfortunately.

I can take a photo and upon copying it and viewing it on my PC all is well and the image has taken correctly.

Would this diagnosis now spell out the problem as being the LCD Screen then itself?
I'm aiming to diagnose/repair it myself to avoid the extortionate costs charged almost nearing the costs of a new camera so if you think it may be the screen I will buy one and give it a whirl.

- Collapse -
Most likely suspect
Jun 20, 2011 5:26AM PDT

The LCD appears to be the most likely suspect.

It could also be the circuits that feed the LCD, or maybe just a loose connector.
Working on a digital camera will be a challenge, much like watch repair.

Good Luck