...set the jumpers on the back of the drive didn't you?
These settings are usually : "Master / Slave / Cable Select"
Often drives come out of the box with the jumpers (usually a little block of plastic clips (but they have metal inside!) near the IDE ribbon cable, set to a factory "test" status.
This means they expect users to read the manual and change the jumpers to their own setting and usage. Some don't like all those word filled things though, and just shove hardware in, hope their computer is Artificially Intelligent and it'll all configure itself and work properly....but that only happen in the movies! lol
Computers generally have two IDE controllers, each of those can handle two devices (which is why the ribbon cables have 3 plugs), but one must be set to "Master" and the other to "Slave".
Hard Drive C: = Master on IDE#1
Sony 320 D: = Master on IDE#2
If you have another CD-ROM drive, configure that a "Slave" and connect to the same ribbon cable as your C: Hard Drive.
So, if you haven't already done so, have a look at your drive manual for the jumper selection, and let us know if it worked for you.
I am installing a Sony CSX320EE CD-R/DVD drive into a Dell Dimension desktop. The drive will eject (and it sounds like it's trying to read), but it just hangs. The computer recognizes the D:, but has little else to show in the way of life - no details, no files when I add mp3's to burn. Device manager says it's working properly...
any changes within the Boot menu or BIOS? What am I missing?
It couldn't be a driver or firmware issue, could it?