Sony Camcorder Class Action (Sony owners PLEASE READ!!)

The suit has been filed in WI but anyone can join. WI has pretty good cunsumer protection laws, thus the reason it has been filed there. For more info you may call the attorney.

of the list? Is it legal to solicit clients? Some seem to think the forums are good places for their personal advertising. It seems a bit tacky to me to try to drum up business this way. How big a percentage to you expect to get out of a settlement?

Hi, my name is Steven Berk. I am an attorney in Washington, DC, who specializes in representing consumers who have purchased defective products from technology companies. By the way, we only receive whatever the judge awards us in attorney's fees. We take these cases on at our own expense, and do not pass any of the costs onto the consumer. I hope that helps. If you have any other questions, please email me at stevenb@cuneolaw.com or call me at 202-789-3960. Thanks for your consideration.

and improvement of the products. The lawyers appear to get upwards of 30% of whatever is obtained from the companies. The consumers, typically, get very little. It looks to me like something akin to legal extortion, and trolling the camera forums for new clients strikes me as questionable activity.

I can see why you might want to take the discussion offline so that potential clients do not realize how little they will get.

I remember all the checks for $2-$5 that I've gotten from these class actions while the lawyers walked away with millions. What, realistically, can people who join your lawsuits expect to receive even if you win your lawsuits?

We actually have received a settlement from Sony for all the Sony Camcorder/Digital Camera owners with the CCD imager problem. You should get more information before throwing stones.

I WOULD LIKE TO KNOW OR HAVE THE THREAD TO FILE IN YOUR LAWSUIT YOU FILED IN. I HAVE REPEATEDLY SENT EMAILS TO STEVE BURK AND HE HAS NOT ANSWERED MY EMAILS AT ALL. I HAVE THE SAME CCD PROBLEM. THEY FIXED IT OR SAY THEY DID WHEN IN FACT, NOT I CAN RECORD BUT CANNOT PLAY BACK ANYTHING THAT I'VE RECORDED. SO TO ME IT IS NOT FIXED!!!! PLEASE HELP ME IN ANY WAY YOU CAN. lacy_lacy_sgoodm@yahoo.com is my emal address.

Visit Sony's website for an important notice - http://esupport.sony.com/perl/news-item.pl?mdl=DCRTRV19&news_id=95. You might be eligible for free repairs and S&H.

I posted this in another thread, but apparently the DCR-HC40 is not covered under this new program of theirs. So, if your CCD died within warranty, as mine did, you'll need to pay the $216 flat-rate repair cost for them to swap the CCD.

Simply amazing.

I bought this camera in August 2003, paid almost 900.00 for it and accessories. I've filled maybe 5 tapes with it. Got it out recently to use and the image was all distorted in Camera mode.

Before finding this thread I had called Sony Support and they wanted me to pay more than a new camera costs to fix it with their flat rate. I spoke to a supervisor, neither of them offered the information about the free fix of the sensor.

I called back and they said they would make a work order number and if it wasn't the problem that I'd still have to pay. I told them bs, you'll send it back to me and we'll talk paying shipping for your pos camera.

If they give you the same reply, don't agree to the repair fee, tell them to send it back to you, it can be fixed cheaper somewhere else.

Ill never buy another Sony product as long as I live. I'm the kinda guy that is stubborn enough to do that.

Thanks for you post, hope mine helps someone else.

I sent my camera to Sony's repair company and it was sent back fixed, as good as new. No charge. It was indeed a faulty CCD. Better get yours fixed while you can.

drive them out of business even though they are taking steps to correct the situation. It seems to me that this is an attempt to attack technology itself (sue them all), and, I for one, rather like the products that the companies are producing. I don't think liability lawyers need more fees.

Please google 'sony error code c31:23, go to the 'camerahacker.com' website, and then post here again and tell me how Sony is taking care of business.

Oh my! Thanks so much for that link. While I did love my Sony camcorder, I was so mad that this problem was happening to a gently used unit. I wasn't going to send them $200+ for repair that I knew couldn't have happened from me. I so appreciate all the posts from here. I just sent for my label and hope this is the end of it.

Sorry -- I found this under the FAQ tab for my model number on eservice.sony.com. You might need to follow those steps so it knows your correct model number. Also, this offer expires in October 2007, so -- the sooner, the better!

You can click on the link in my previous post, then look at the top, right corner of the page. There is a "Change your model" field that should fix you up!

Chris

Not sure that will help as I'm in Australia, does anyone know if there is anything in Oz being done?

Have you tried this contact info recently?

http://www.sony.com.au/article.jsp?id=3653&section=article&term=CCD

It's very similar to the wording in the notice here in the US, except they will direct you to a repair location rather than have you ship it in like I did.

Hope it helps...

Chris

Thanks for that info but that is what I've done already and it is now the local repairer who is telling me that there is some other problem with the camcorder which will cost $800 to fix :o( even though before this problem with the CCD I had had no trouble with the camcorder.

I hope you read the above posts as I did and I filled out a small form online and they emailed me a postage sticker to send back the camera. It came back in 9 days and it is now like new again. I also didn't want to pay $$$ to repair a camera that was hardly used and never dropped. Be persistent and it will pay off.

Attention all DCR-HC30 users with this CCD chip problem. If you go to their site you just have to follow the steps and they will send you a label and you just have to send it in and they will fix it. Bada bing bada boom!

Here is the link.

http://esupport.sony.com/US/perl/news-item.pl?mdl=DCRHC30&news_id=161

Have a great x-mas. I will not because i will not have a camera. It died in the middle of my kids christmas program.

Below is what is posted on the site:

Important Notice About Your Sony

My DCR-HC42 (purchased two years ago) has the same problem. SONY said although this is the same issue with HC30, but they cannot offer the free repair service in this time since court order only applies to the models produced in 2004 and before. HC42 was produced in 2005. The customer service admitted that they had received many calls about the HC42, but they can do nothing except for documenting all the complaints. The repair service charge will be a flat-fee of $211. Does anybody have a better solution?