I would like to see if there is anything I can do to help. If you would like, you can send an email to SonyListens@am.sony.com including your name, address, TV model and serial number, what issue you are experiencing with your TV and a phone number where you may be contacted. Put "Forums Cnet" in the subject line and either I or a member of my team will get back to you.

Thanks =~)
Evelyn Perez
Sonylistens Team