Resolved Question

sony bravia automatically turning off and on

i have an 18 month old sony bravia that has started turning itself off and then back on again automatically . it does this within 5 to 30 seconds of it being switched on . ive changed the remote batteries , checked the cables , moved the plug to a different wall socket but its still doing it . the tv does not stay on long enough for me to check the settings. i have disconnected all the dvd and sky boxes and it still does it ...has anyone got any ideas ?

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Clarification Request
sony bravia automatically turning off and on

Iam facing the same problem,can you let me know how is it resolved(if it is)

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It's not your TV

I had the same problem.. Then I rememberd I had changed my HDMI cable a week prior. I put in another one and I did do one turn off, then I unplugged my sound system from the back of the TV ( it's an LG sound bar) . My Bravia has been going now for 2 hours and no shut off yet. Not sure which things made it work, but I did turn turn off my cable to reset it as well. I will add my surround back and see what happens. The point is, get rid of anything plugged in or out of the TV because it can be causeing a interrupted power loop that sets off a trigger standby on the TV, hope this helps!

Best Answer

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Usually means it needs repair.

But for now UNPLUG it since many sets have protection circuits that trip and cause this. If you keep at it, what is being detected may blow up a board so the repair costs skyrocket.

Pull the plug and arrange for service.
Bob

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bravia problem

do you think its a power surge and the tv is turnig off to protect itself ?

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No and yes.

I can't determine if its a power surge given the story but this is one of the protection systems in such sets.

To help keep the repair costs down, don't apply power.
Bob

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Sony has the worst services

My TV has the same issue one month after the warranty expired. Contact Sony and they told me that take it repairing service at my expensive. I will never buy its products again.

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Opposite experience here.

I did some out of warranty service on a PS3 and it wasn't that expensive and went like clock work. Filled in the web form, package arrived, followed the instructions and received what looked a new PS3 a week later. Sony's service was great on that.

In your case I'd escalate and keep calling. Ask for a one time extension but be aware if you mention any legal attempts you may get put off as it's no longer a support issue but a legal one.

This issue of 1 month past warranty applies to almost all makes. And a great reason to keep stuff you don't want to pay for repairs under warranty or looking for longer warranties to begin with.

-> It makes no sense to me today why you see many thousand buck sets with 1 year warranties. What are they telling you?
Bob

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Answer
(NT) Sony led

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