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Question

Sony Bravia

Jul 13, 2012 7:51PM PDT

I cannot setup SONY TV network setup.
My method is wired brodband connection via LAN.
I tried auto mode but not works.
With this ADSL Router (iball iB-LR6111A), i used to connect to net at my pc via broadband (PPPoE) by giving a username and password, but in my tv i cant see that option to give login credentials, Just the auto mode....Please help... But i can access 192.168.1.1 , the modem config page from browser in tv..How to connect? Please help

Discussion is locked

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Answer
Model No
Jul 13, 2012 8:00PM PDT

Model no is KDL-22EX420

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Answer
Sony Bravia
Jul 14, 2012 4:04AM PDT

Hello!

My name is Amanda Maffei and I work for Sony Support. We're sorry to hear that you're having issues connecting to the internet with your Television. I would recommend going to our esupport website by clicking this link: esupport.sony.com. In the search bar type in your full model number (will be located on the back of your TV), there will be some troubleshooting tips and how-to's that might fix your internet connection. And if you can't find a solution through there, please call our Technical Support at: Priority Service: 239-768-7547 Hours:

?Mon-Fri 8:00am-12:00am (Midnight) ET
?Sat-Sun 9:00am-8:00pm ET

We do hope this helps! Thank you! =)

-Amanda Maffei

Sony Support USA