Sony 55X930e tuner problem

I am having a problem with the tuner on my my 2017 Sony XBR-55X930e TV purchased 7 September 2017.

It requires several clicks on the channel button to change the channel, or a quick double click. I cannot quickly change the channel since there seems to be a lag in the process. I have put new batteries in and tried with 3 different remotes. It happens in either direction, up channel or down channel.

I have cable tv and only use the tv tuner to watch the evening national news. I have only 8 channels active so we can surf the news channels quickly.

Wanted to see if anyone else had this problem and what the fix might be.

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Clarification Request
Is this new behavior?
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Sony 55X930e tuner problem

I checked the sensor and cleaned the area. I also checked Sony for updates but there weren't any.

As I said, I only use the TV tuner for 30 minutes a day so it's not a big deal. It works fairly well and I found that either a firm click or a double click will do the job.

The TV is just past the warranty but luckily my credit card extends the manufacturer's warranty for an additional two years so if it gets any worse I have plenty of time to get it repaired under the extended warranty.

Thanks for your help.

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My bet

Is the tech will do a factory reset and re-test before they proceed to a repair. You can look up how to do that or just ask Sony.

Just last week I had an issue with a remote and it was something rare. In their case the Sun was shining on the right spot about one hour a day and during that time the remote would get finicky or not work. Hard to compete with a nuclear power source.

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