You do not say if how you tried to recover, that is what method. Do you have a Dell recovery disk, or is Windows on a secret partition? Or do you have an OEM CD version of windows? Strange to say, but this matters to help those who would advise you of the next step. If you have the CD I would advise using the Recovery Console with a few suggestions. This also assumes that the CD Drive is still recognised. What does the Bios set up show? This is usually F10 on power on for a Dell, I believe.
My 15-year-old son recently performed some ?computer expert? functions on his Dell 3000 running Windows XP that has left it completely useless. Although working relatively well, he evidently got rid of something some time ago that has forced him to disable Norton Security in order to be able to connect to the internet. He?s using Mozilla Firefox. Whether that contributed or not is unknown to me. Regardless, he just installed media management software from Sony for his PSP, and went in to LimeWire to download some additional files that he desired. Turns out the file was a ZIP file, so he opened it using Winrar. The file contained a .exe, so he opened that and tried to run it. Immediately, a ?corruption, program must be terminated? alert came up.
After realizing that there was a problem, he went back to his LimeWire library, and deleted the zip file. He also believes that his Task Manager wasn?t working, but he was not aware of it at the time. At this point, every time he attempted to exit LimeWire, it continually kept restarting the LimeWire window. He eventually had to manually turn off the computer. He then went into program search, and found seven files with LimeWire in the name, and deleted all of them. At that point he felt everything was okay. When he realized there was no Task Manager, he then went on to Google and searched for forums relating to his problem. On one of these, there was a suggestion to download two things: AVG and Hijackthis. After finding AVG, he downloaded this first. The system then seemed to lock up on him, and no matter what he did resulted in the message, ?Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access them.
After this, I pulled up the hard drive owner?s manual. It suggested that I run a ?quick system check? after starting up with the F-12 key. I did this, and received the following message: IDE device failed: Blank Media or no Media in optical drive.
It also suggested that I go into the control panel, and try and see if any hardware or systems had a yellow circle with the ?exclamation point? in them. However, trying to do this resulted in the message: Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access them.
This message is now the result no matter what I try and do. Clicking on internet explorer; trying to start Word; changing speaker volume, etc. EVERYTHING results in the same error message. Lost, I called the Dell help line, which of course patched me through to a woman in India. Despite the language barrier, I went through a lengthy series of attempts while she read from her screen prompts. She repeatedly told me that I needed the password to get into the system as System Administrator. After starting up in Safe Mode, I was prompted to log in either as my son?s name or as system administrator, and there was no password required. After clicking on ?administrator?, the screen goes black, and then ?safe mode? appears in all four corners. However, a window pops up for about one second or less, that appears to have a ?continue? or ?exit? on it, and then immediately disappears. I don?t have time to read what it says, as it vanishes too quickly. The screen then returns to the black with the corner ?safe modes?, and essentially sits frozen. I have no choice at this point but to manually shut the computer off. After failing to be able to help me re-format the drive and start from scratch, the worthless Dell people told me that the computer is two weeks past the one year warranty and feel that it is a hardware problem, and my only option is now to either go to a fee-based (read EXPENSIVE) assistance line, or to contact a local computer repair person.
Is there software such as RegCure, RegistryFix, etc. that can help? I am apprehensive, as I don?t believe that there is any way to get downloads to the computer anyway. I can?t even GET INTO it yet! Can anyone help?
Thanks in advance,