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Something wrong with my internet service or modem or router?

by smit9192 / December 26, 2005 11:23 AM PST

hi guyz!

i have subsribed to service electric high speed cable internet. They gave me a free motorola modem. And becuase i have two computers, i connected a router (belking wireless 54g o 54Mbps, i don't know exactly). It worked perfectly at first, but a month ago, for some unkown reason, my router stoped working peoperly. i would have to take the main router plug out every half an hour and put it in after 5 mins to make it work fast. although the router would be slow, my computer said it caught 100MBPS speed.

After getting tired of doing that, i got a faster better router. I got netgear 108mbps wireless router with firewall. When i was trying to install the router(i took my belkin out and connected my pc directly to the modem), the netgear softwae would sense the sped at first but it would perform the step again and it wouldn't sense the internet. Therefore, i connected my pc to the router and everything went fine. and after following the steps,my netgear router was finally connected and the belkin was out of order now.

Although, the netgear router it really really slow. slower than the belikn would get after 30/60 mins.!! but my PC would sense 100Mbps iternet speed.

Can someone tell me what the peroblem is?

thanx in advance

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When you change routers....
by Michael Geist / December 27, 2005 7:05 AM PST

you have to cycle the power (turn it off, wait a minute then turn it on) of the modem. New MAC addresses of the modem and router have to be set with the ISP before the Internet will work.

As far as a speed loss, newer firmware and a search for Spyware may help.

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Auestion form Smit9191
by NIckTis / October 31, 2015 6:54 PM PDT

I know this message is very old and I hope that you can still get replies....

I signed up in 2005 for internet from service electric also and they gave me a free modem to keep as I was told. now 10 years later, they are claiming that the modem is theirs, Were you also told that it was yours to keep, no questions asked? I cant find the service agreement form and they dont have it on file and claim that they never had a service agreement form to sign

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Ignore them
by James Denison / October 31, 2015 7:11 PM PDT
In reply to: Auestion form Smit9191

I had Hollywood Videos try and claim we owed money for videos we'd rented something like 8 years before and we knew they'd been turned in, especially so since the person who worked the local counter was very close friends of my daughters. Turns out someone had paid for their uncollected "debt" and it seems either Hollywood video had bad bookkeeping or stuffed the "debt" to make it look bigger. When that wasn't working for them they then turned on former employees, coming up with bogus charges aimed at them. It's a shakedown racket, tell'em to suck an egg.

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