General discussion

Something is messed up with my outlook

Every time Outlook is open it takes forever for me to either view attachments or open an excel spreadsheet. Why is this problem happening? I've cleaned out my mailbox, I've cleared my temp files, I've cleared my cookies, I've cleared my history and none of these help. I've had my IT guy look over my computer and he can't figure it out, can someone please help?

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Comments
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Did you try the flip to PIO and back to DMA tip?
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PIO / DMA?

I don't understand?

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Bounce it off you IT person.

If they don't know. Get a new one.

Really.

A reading about it at http://www.microsoft.com/whdc/device/storage/IDE-DMA.mspx

And while it does note "Windows XP will turn off DMA mode for a device after encountering certain errors during data transfer operations." It doesn't continue and write that the DMA setting will show "DMA", but will be operating in PIO mode.

There are other reasons, but I find this one to be the most common.

After this, we have Norton's scanning of the attachments and bloated directories. Some users have never ran disk cleanup.

Bob

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Storage issue......why do you think that?

With all due respect, why would you jump to a hard drive issue when this is such a specific issue?

I understand that this could be an issue with storage , but as soon as this user said Outlook and IT person I though exchange. In which case the attatchments may not even be on the local disk.

It also sounds as if this is a new issue with a machine that has previously worked ok.
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I would recommend several steps as basic troubleshooting.

Do an office repair, and have the IT person (or yourself run scanpst or scanost depending on your mail config.

If using exchange, have the IT person turn on cached echange mode and make sure that all messages are downloading fully, not just headers.

Also try and see what you system is doing when you open an attatchment and it slows down. ctrl alt del and look at your processes and cpu and memory usage.

You could just be really low on memory. Look at the total physical memory and the total commit charge values. Commit should be below Physical for best performance.

Look in the event logs for errors that coincide with the anomoly.

Just my two cents.

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Simple. It's cured it too many times.

It's on a quick checklist I supplied our IT newbies.

Saves us a lot of time.

Why wouldn't you suspect this?

Bob

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