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Question

Someone is harassing my friends and family through GMAIL

by NeedHelpPleaseee / June 25, 2012 7:29 AM PDT

Someone hacked into my GMAIlL account and sent messages on my behalf. I changed my password and security question and it happened again. Then I completely deactivated my GMAIL account. Soon after, this person created a gmail account and is now messaging my friends and family. Below is information from their gmail account. If someone could help me figure out where to go/what to do in this case, I would appreciate it. Thank you.

Delivered-To: (REDACTED)
Received: by 10.142.213.12 with SMTP id l12csp226000wfg;
Mon, 25 Jun 2012 13:51:04 -0700 (PDT)
Return-Path: <singhb156@gmail.com>
Received-SPF: pass (google.com: domain of singhb156@gmail.com designates 10.68.200.101 as permitted sender) client-ip=10.68.200.101;
Authentication-Results: mr.google.com; spf=pass (google.com: domain of singhb156@gmail.com designates 10.68.200.101 as permitted sender) smtp.mail=singhb156@gmail.com; dkim=pass header.i=singhb156@gmail.com
Received: from mr.google.com ([10.68.200.101])
by 10.68.200.101 with SMTP id jr5mr28080321pbc.153.1340657464064 (num_hops = 1);
Mon, 25 Jun 2012 13:51:04 -0700 (PDT)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:in-reply-to:references:date:message-id:subject:from:to
:content-type;
bh=CosKcSMnPrtMFy5pLSeyRIona5Cf+akSXdYrBP9vpqo=;
b=En968EcCYjwm1hixtrYfbMYRc0RO6szP2liOJtyf9lTIqeFLSipVuxvH62sX2eaqWu
qO27i0IUl5LsDGKg2fB7iVfR0bePLpDlIL6sSd9tCd6DOii64rWgB90/xGqECdZYaKIe
SZd88esXa0yJSasw5UqsIjfFRasJpsKw6eYRGYxZbGLysRyiL+x67wMv4QjOOg4by+6K
k2bacVRdFImHDoitXHuGwvlt1e5e+/83CaDouo6si9B6Sh62gephdo5XulSzgjPuhEV5
jTMDC9LiDgVgCpMtnjsBaKnlJP4TFLpDMl6QrQ6sWRJ9dIZCMiJjM/Gd5vFNyqahi+ew
qhEQ==
MIME-Version: 1.0
Received: by 10.68.200.101 with SMTP id jr5mr28080321pbc.153.1340657464058;
Mon, 25 Jun 2012 13:51:04 -0700 (PDT)
Received: by 10.68.33.7 with HTTP; Mon, 25 Jun 2012 13:51:04 -0700 (PDT)
In-Reply-To: <CAG9zBpEBC6_JAXgCSwky2gV+_292nrR5kfu3XghaRYtg_kDZEQ@mail.gmail.com>
References: <CAG9zBpHGO3q2RxLtqauFVRpMqBRmQv1ZcB3-uJfsoVAO=+YDgw@mail.gmail.com>
<CAC2gGTMNso-=L4ycGeM-E_jHySK0xz6OVPikxduMEdgNyeL6Fw@mail.gmail.com>
<CAG9zBpEBC6_JAXgCSwky2gV+_292nrR5kfu3XghaRYtg_kDZEQ@mail.gmail.com>
Date: Mon, 25 Jun 2012 16:51:04 -0400
Message-ID: <CAG9zBpESKw0AxnTtJpEw=dfqoYZgM6XeQ63z=AO==uVs12EJWw@mail.gmail.com>
Subject: Re:
From: B Singh <singhb156@gmail.com>
To: REDACTED
Content-Type: multipart/alternative; boundary=047d7b10cd85e9244304c352230c

--047d7b10cd85e9244304c352230c
Content-Type: text/plain; charset=ISO-8859-1

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All Answers

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Answer
Link only, reporting abuse.
by MarkFlax Forum moderator / June 25, 2012 9:53 PM PDT
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Answer
Had this happen to a friend a while back
by AGeekGirl / June 26, 2012 12:43 AM PDT

She used "First pet's name" for her security question. On her blog she's constantly talking about her stupid cat (don't tell her I called her cat stupid). Didn't exactly have to be a 'rocket surgeon' to social engineer that one.

Here's the link to report a compromised account, http://support.google.com/mail/bin/answer.py?hl=en&answer=46346&ctx=cbo&cbid=841086226
The 4th button down - "My account has been compromised." Use that reason... I definitely would not report this as an accident. It just mucks up the matter if the person legitimately claimed the username afterwards--though that should not have been possible, Google allows a certain grace period, much like Facebook, for you to realize what a big mistake you've made and that life is no longer worth living without them.

In friend's case they simply required that she forward them her original "Welcome to gmail" email to prove ownership. I'm sure if this is recent they may ask for that or perhaps the phone number if you added it to the account. You had legitimate ownership, you should have no problem getting back in there.

**NOW... some words of wisdom. More than likely the person who did this knows you well--it sounds like a personal vendetta and an obsession with you, else why hack you just to contact your friends? You should really make your security question answer hard to guess... like Q: "First girlfriend's name" A: Shamu

And ...
The first thing anyone should do if they realize they've been compromised is to keep trying to get back in, and once in -- before you do anything else--check settings for email notifications. If the hacker put an email addy in there, they'll get a notification from Gmail that you just changed the password. You know, the 'click to confirm' email. Check for that before you make any changes... hang on to that email address if there is one, if harrassment amps up you might need it for proof. Look at the whole account, phone number, see if they signed up for text confirmations. Then go in and change everything you can in settings. Basically your leaving your IP and activity mark all over the account and also checking that they haven't left a backdoor somewhere in your settings.

Also... don't think for one sec to start getting all litigious, Google is not going to hunt through your account or their servers to help reveal to you the identity of your hacker, honestly, if no one is dead and law enforcement isn't involved, they couldn't give a crap. And they don't want any liability if you should retaliate. Though I'm fairly sure the "real" reason for their ambiguity is more the former than the latter.

Good luck. I hope this helps you out.
And be sure to change passwords and security questions on all of your accounts. You know what they say, "When a (back) door closes, a window opens."

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Answer
u can block anyone, by going to setting in ur brower,
by charliebee9 / June 26, 2012 6:31 AM PDT

u can block anyone, by going to setting in ur brower, look into spam filter, right click on the e--mail & copy were it's coming from in properties, & paste in, then they will be block, u can do that with any e-mail

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One wonders why you think that doing that
by mrmacfixit Forum moderator / June 26, 2012 8:36 AM PDT

would allow the original owner of the GMail account back into their account.

Go back and read the original post and you will see that.

P

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