Question

"Software Update" not available on 2012 Smart TV.

Mar 13, 2013 6:13AM PDT

Model: UN32EH5300FXZA

Version: TS01

S/N: z4SS3CTC500408E


Issues:

1) Amazon app won't run, refers me to menu -> support -> software update.

2) Software Update is not available under menu -> support. I can see it, but it is not highlighted and I cannot select it.

Already tried a reinstall of Smart Hub.

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Answer
Re: "Software Update" not available on 2012 Smart TV.
Mar 13, 2013 8:39AM PDT
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Re: "Software Update" not available on 2012 Smart TV. - New!
Mar 13, 2013 2:05PM PDT

That did it. Thanks!

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Re: "Software Update" not available on 2012 Smart TV
Mar 14, 2013 12:58AM PDT

Hi comandantedavid,

Glad to hear it!

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