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Software to Diagnose Computer Freezes

by aklferris / January 7, 2006 2:47 AM PST

First of all, let me say I realize there are many, many possible reasons for computer freezes, and software and/or hardware can be involved. I am also aware of the numerous posts in this forum regarding freezes, all with a slightly different story.

Is there any software package that can help diagnose computer freezes? I realize the diagnostic software would come to a halt when the system freezes, but perhaps it could be done by writing a continuous live log of all running processes and access requests. This would surely slow down the computer, but we're not talking about running it 24/7/365, just when the problem exists and you're trying to diagnose it.

My computer often freezes in the middle of the night, or during the day when I have been away from the computer for long periods of time (several hours). FYI, I'm running winXP, P4 1.6ghz, 1024mb DDR SDRAM, 400mhz FSB.

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(NT) (NT) Have you checked your Event Logs?
by Edward ODaniel / January 7, 2006 2:54 AM PST
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XP has event viewer as one tool.
by Ray Harinec / January 7, 2006 2:58 AM PST

Go to run type eventvwr and hit OK.

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None I've found.
by R. Proffitt Forum moderator / January 7, 2006 3:06 AM PST

I've only been at this for a few decades (pre-IBM PC).

Today my hit parade seems to be:

1. Spyware.

Since you noted XP, try Housecall and Ewido to eject all they find.

2. Heat.

The CHEAPEST trick in the book is to leave the cover off. FORGET temperature monitors since they don't look at all the parts. Take the easy test. Cover off and ask "better?"

3. The power supply.

Too many think a 350 Watt power supply supplies 350 Watts so that's enough. When lockups occurs try the cover off and less parts.

4. Drivers, BIOS, etc.

If your machine is working, don't upgrade indescriminately. If not, update all BIOS and drivers (and don't ask Microsoft for such.)

Bob

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Akl, XP and 2000 Already Do It Somewhat...
by Grif Thomas Forum moderator / January 7, 2006 3:37 AM PST

Have you checked the "Event Viewer" ? Open the Control Panel/Administrative Tools/Event Viewer and explore the various "Application" and "System" error records..It should help some...but sometimes, it comes down to troubleshooting per Bob's good suggestions above.

Hope this helps.

Grif

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Something to view/consider.
by Cursorcowboy / January 7, 2006 8:53 PM PST

Never had the use for it but the article [Q286350] discusses Autodump+ (ADPlus.vbs) a new tool from Microsoft Product Support Services (PSS) that can troubleshoot any process or application that stops responding (hangs) or fails (crashes) and is a console-based Microsoft Visual Basic script.

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Computer freezes after being on for a while
by H.Bruce / January 7, 2006 9:12 PM PST

It doesn't sound like a software problem, for if it was, it would happen all the time from start up on out. It sounds more to me like a cooling fan problem, when is the last time you had the case off and cleaned the dust out of the circuit board (the main one). There is a small fan mounted on it, and if clogged with dust particles, can cause thermal runaway, and the poor thing cannot work. My guess is start here. Bruce

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I just did a huge system cleaning about 2 mos ago...
by aklferris / January 9, 2006 8:06 AM PST

You're absolutely right about this as a possible cause, but I've ruled that out.

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Computer freezes
by tomron / January 7, 2006 10:34 PM PST
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I'll give these things a try
by aklferris / January 9, 2006 8:08 AM PST

Sorry for the slow response, I've been busy busy. I was not aware of the event viewer or the mem dump, so I'll give those things a try. Thanks for the help, guys!

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