Spyware, Viruses, & Security forum

General discussion

Software suggestions for an extensive clean?

by Backwardsman97 / October 4, 2010 11:21 PM PDT

I got a computer that someone was trying to get rid of for like $20. It looks half decent but they told me it has viruses on it. When i started it up, i could see the limewire icon on the desktop. The background screen automatically changes on startup to a screen that says click here to remove spyware and there are constantly things popping up in the bottom corner saying your computer is infected. So it is pretty bad. I would just format the computer but i dont have a windows cd so id be screwed. Whats the best way to clean this computer? I dont care about anything on it.

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At the top to the forum is ...
by Edward ODaniel / October 5, 2010 2:28 AM PDT

a "sticky" post that you should read through for some of the most recommended utilities for cleaning up the computer. This is the link -
http://forums.cnet.com/7723-6132_102-238606.html

You will see Malwarebytes listes as well as Super Anti-Spyware and I believe Hitman Pro is also listed (if not get and use it anyway).

If you can boot the computer something that will help is to open the Task Manager and kill off processes associated with the various malware.

Once you have used the various malware removal and virus removal utilities you should also make use of Windows Uninstall applet in the Control Panel to remove programs you do not recognize as being necessary to you.

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You have to try using the free on-demand scanner
by Donna Buenaventura / October 5, 2010 2:32 AM PDT

Scanners:

Malwarebytes' Anti-Malware
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

SUPERAntiSpyware Portable Scanner
http://www.superantispyware.com/portablescanner.html

EmsiSoft MalAware
http://www.emsisoft.com/en/software/malaware/

But if the rogue program/fake AV is blocking any scanner, you have try using rkill or exehelper to stop the malicious process before running a scan:
http://download.bleepingcomputer.com/grinler/rkill.com
http://download.bleepingcomputer.com/grinler/rkill.exe
http://download.bleepingcomputer.com/grinler/rkill.scr
http://download.bleepingcomputer.com/grinler/rkill.pdf
http://www.raktor.net/exeHelper/exeHelper.com
http://www.raktor.net/exeHelper/exeHelper.scr

If you can't download the above files using the infected PC, use another clean computer to download and save in USB/flash drive.
To use rkill or exehelper: Boot the PC in normal mode, run any format of rkill or exehelper
It will display a blank screen which is the command window.
When if finished, scan using the above tools.

If it will not help, boot to safe mode with networking then run a scan using the scanners after updating the program.

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Right now
by Backwardsman97 / October 5, 2010 3:38 AM PDT

I have a scanner called eset nod32 antivirus running. It made the little popups stop and kept it from changing the background so far but the scan is taking forever because its going through deleted files that i cant find. Just by looking at the names, you can see its every movie, game iso, and everything illegal. So im not surprised its like this. Im gonna let the scanner finish and post back what it says and take both of yours advice after.

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Seems fine now.
by Backwardsman97 / October 5, 2010 10:31 PM PDT
In reply to: Right now

The scanner found a bunch of stuff and removed it all and the computer seems fine now. It runs a lot faster and hasn't had any errors or messages about it. Do you think I should go back through once more with another scanner to be safe?

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That's good news :)
by Donna Buenaventura / October 5, 2010 10:38 PM PDT
In reply to: Seems fine now.
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