Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Software for registering time/quantity/text

Nov 14, 2013 1:14PM PST

Hello,

I need help finding a commercial or open source "ticket registration" software. The employees do different tasks trough out the day and we need to keep track of how many and/or how long time the tasks take. So something quite simple to set up with a db in the back.

Needs from the software:
Easy to create new tasks
Dynamic fields/radio buttons to each task
Register quantity
Register time
Register text

Any tips would be helpful, have been searching for some time now.

Discussion is locked

- Collapse -
Answer
Re: ticket regsitration system
Nov 15, 2013 10:55PM PST

Seems a good candidate for a php/MySQL application on your webserver. But writing it in Java/JSP or ASP.Net is very well possible also. And how about an app for iOS/Android/Windows 8?

Be prepared that you have to pay for having it done, if your IT staff can't make it.

Of course, nothing seems wrong with the (somewhat oldfashioned?) "let them fill in a paper form and the secretary will type it into Excel". Quite simple to setup, and you don't even need a database.

Kees

- Collapse -
Answer
And ...
Nov 15, 2013 10:58PM PST

the most likely candidate for an existing application is some project management application. Those usually have a way to register the time spend on specific tasks the project manager defined.
But it might be difficult to find one that is simple enough for what you want.

Kees