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General discussion

"Snap To" won't turn off on external mouse

by lacolocho Sep 24, 2008 4:47PM PDT

I have Vista Home Premium, fully updated. I'm using a Dynex wireless USB mouse on a Dell Inspiron 1720. It was working fine until I was looking through the mouse settings and I clicked "Snap To" to see what it was all about. Not liking it, I turned it off. But it didn't turn off.
It turns off on my touchpad, but not on the external mouse.
I tried restarting the system and taking the batteries out of the mouse. When that didn't work, I uninstalled the Dynex software. When that didn't work I uninstalled the drivers and the device itself, then reinstalled the slightly newer drivers from the Dynex website.
Still nothing. This makes me think it's an issue with Vista. Any ideas?

Discussion is locked

6 Posts
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Dynex.
by r. proffitt Forum moderator Sep 24, 2008 9:56PM PDT

While there is a lesson here about always trying mice without installing the drivers, the Dynex brand has issues. Avoid them in the future and always try the mice without those drivers first.
Bob

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So...
by lacolocho Sep 25, 2008 5:07AM PDT

What do I do now?

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(NT) Uninstall that driver and hope.
by r. proffitt Forum moderator Sep 25, 2008 11:13AM PDT
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no...
by lacolocho Sep 25, 2008 1:58PM PDT

I said that I did that already. I even used system restore now, and that didn't change anything.

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Get a different product.
by r. proffitt Forum moderator Sep 25, 2008 9:13PM PDT

The issue is simple. You have a brand with known issues and their support seems to be no where. You've done your best, pack and return for another name. BE SURE TO TRY IT NEXT TIME WITHOUT INSTALLING DRIVERS.

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Remember, Windows has ANNOYANCES
by r. proffitt Forum moderator Sep 25, 2008 9:23PM PDT
http://techblissonline.com/use-snap-to-feature-of-mouse-attached-to-your-pccomputer/

One of the old annoyances is a setting will show one thing but Windows will behave the other way. For years the usual fix is to flip the setting, Apply, OK your way out of a control panel, go back to the setting and change it, Apply, OK your way out and see if Windows figured it out.

This is an old, enduring issue with Windows. And one of the reasons that other company is gaining ground.
Bob
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