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smart zone e-mails

by 7sorok / August 21, 2009 9:31 PM PDT

suddenly disappear. Sometimes i can't even open them. It seems they migrate to Outlook. Why? How can I stop migration? Called Comcast and after 3 days, problem is still there. I have Dell Dimension9100, XP Pro.

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Re: smart zone
by Kees Bakker / August 22, 2009 12:21 AM PDT
In reply to: smart zone e-mails

What exactly is Comcast Smartzone? They don't tell on their website. Web-based email or a pop3-client?

And how does Outlook (MS Outlook, Outlook Express) fit into the story. That's a pop3 email-client (unless you set it to IMAP). And yes, the default setting for such a program is to delete the message from the server. So if Smartzone looks directly into that server, the message can disappear there when Outlook gets it.

The remedy: don't use webbased and pop3 at the same time on the same email account.

But I might be totally wrong here.

Kees

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Hi, Kees
by 7sorok / August 22, 2009 5:40 AM PDT
In reply to: Re: smart zone

Thank you, for your help, but, I think, I figured this one out. I had to set Outlook to leave a copy in Comcast SmartZone. I really don't even know whether SmartZone is POP3 or something else, because whatever you were asking is all French to me. That's why I'm here, in this forum. If it will work, hooray for me, if not, i'll revisit this question and you'll explain what you meant in your response. Thanks again

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(NT) Good job. I think you did it right.
by Kees Bakker / August 22, 2009 7:02 PM PDT
In reply to: Hi, Kees
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