When this happens, call it in so they know to get it fixed.
Bob
I have a new tv model no UA65HU8500WXXY. for the last week I have been getting a message on the top of the screen that there is new firmware available. I elect to go ahead and install it. The tv starts to install then nothing happens for a while then it turns off and on again. checking the installed firmware shows that it has not updated, and the update messages keep on coming. The wired internet connection is in order. Could the problem be in the update app? I have also lost the web browser which used to be on the app page. Any ideas please
Bill Hanley

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