I'm surprised that no one from Samsung came up with a cold, hard truth - that Samsung only supports TV's apps for 2 years. For example NO TV's from 2012 and earlier will get ANY software updates in 2013.
I know that because my friend works in the company that makes streaming app for Samsung (among other tv platforms)
Why these Samsung techs keep asking us to reset password and firmware when the KNOW that NO TV's from 2012 and earlier will get ANY software updates in 2013 INCLUDING YOUTUBE APP???
THERE WONT BE ANY UPDATE FOR YOUTUBE APP ON 2012 AND EARLIER SAMSUNG TV.
Hi. I don't understand technology much so may have missed something in other messages. My problem is that my Samsung Smart TV does not connect properly with YouTube. Some videos that were available no longer appear when I search for them and others that I can find on my computer just don't show up on the TV.
Samsung technical support say that's the way it works -- too bad -- even though YouTube is the reason I bought it, believing the Samsung advertising that I had access to YouTube. Samsung didn't say it was only a small piece of YouTube.
Is there something I can do, or am I stuck with it?