SMART TV "Network Interference Occurred.Try Again Later."

Hi there. I am a bone head. I had my TV installed and asked them to take the box, and now its on the wall...but I never got my serial number and can't get the TV off the mount...is there a place on the TV where I can see it, some kind of service menu or something? sorry and thanks so much..I can't register!

jls311,

If you're facing the screen that you'd normally watch, it would be behind the right hand side speaker.

--HDTech

Thank you. I'm wondering if there's a way to get it without having to get the TV off the wall. (I can't see the back of the TV)....thanks again

bought a UN55D6900.

- Restore the TV to factory default by long press-and-hold Exit button: No luck. Warning: if you have your TV color calibrated, you will lose all those settings! So, do at your own discretion.

- I tried 3 D-Link routers (DIR-825, DIR-835 and DIR-826L): none worked! Switched to different router (TPLink), same old story, no luck. I returned all the routers back to the store because I am quite sure it is not the router's problem.

- Tried different channels on dual-band routers - No luck;

In all above cases, I get TV ---- Router --X-- Internet. The router has properly assigned local IP address (192.168.0.101) where both router and the TV was set to use DHCP. but going from router to Internet failed miserably.

If you look at the router's Network settings where it lists all the connected devices, the TV's MAC address, IP are all there, EXCEPT the name: None of the router was able to pick up TV's host name. So the name on the router's device list is "Unknown", and in one DLink router, it says "Unknowable".

Finally I pulled out my old DLink router DIR-815 single band, it works! It shows TV's host name.

Hello. There has to be a problem with the smart tv hub. How can I check this possibility?

Issue: "Network interference occurred. Try again later" -- this has happened in the past, although sporadically. As of today, October 7, 2014, I cannot connect via the internet@tv UI at all. I have a wired connection.

** Network connection is on Auto and connectivity test (ping) is normal.
** I can connect to Amazon Prime videos and the Y! Widget Gallery fine.
** I can also connect to the Samsung server to check if there are any software updates via the tv itself (no updates as the tv is up-to-date).

Troubleshooting: I have Internet connectivity. I took the step to try plugging the ethernet plug into my mac laptop to test functionality and i can connect to the internet via that wired connection.

So, what is going on exactly? My tv is from 2010 w/ model code: LN55C6501LF and software: T-VALAUSC-1035.0

Insights welcome here... Right now, I cannot connect to any app like Pandora, Netfix, Youtube or Vudu. I hope this is not some tech obsolescence...

Thank you,
acpix

As such your plea is buried in an old discussion so it's much too hard to have a conversation. Be sure to call Samsung to ask if there is any issue with their servers.

Sorry but as this is such an old thread, I might miss your updates.
Bob

Thanks, Bob. No worries, the issue has actually been resolved. I ended up resetting the tv back to factory spec, lost all the apps I had downloaded, had to re-install all (a bit of a hassle as all had old passwords, etc... ), then voila, everything works normally again -- happy to report.

If all else fails, a tv reset may be necessary for any reading this old thread.

Take care!

You must be inside my house. Everything you wrote aside from your username is my situation (yes, even the model code and software version). And it's so all of a sudden.

The only difference is my resolution outcome. I reset the TV and am no longer getting the message when I click the Internet@TV button, but I do get it when I try to download apps. So this has given me Netflix and Pandora back, but not the thing my son and I love the most... Break.com.

So while I have moved forward, this is still not 100% resolved.

Update: qkerby - we are experiencing the same exact issue, apparently, on the same tv, etc... Amazing. This has to be more than a coincidence.

Right now, Internet@tv UI works fine, as do the apps like Netflix, Vudu, Pandora, etc... Now, a day after I rebooted the tv back to factory spec and downloaded what I wanted, when I try to go to the Samsung Apps area, for more apps I get "Network Interference." At least I have the apps that my family uses now working properly, but I can't get anything new until the interference is resolved.

This has to be an issue on the Samsung server side. Can any Samsung tech chime in here?

Seems like a bunch of people this week are having this same issue. Samsung?

Look, I'm an engineer... but a civil / environmental engineer... I don't play IT geek very well.

We are hard wired to the router... so what gives?

Why are so many people having this problem, this week.

Would someone please provide a step by step solution that I don't need an IT degree to figure out. No time, and my son with autism just wants to watch his favorite Netflix show!!!!

Hi qkerby & acpix,

Our support team is aware of this issue and working to find a resolution. I will post more information once I have an update.

Regards,

HD Tech

Same issue here. Wired connection Series 6 TV. Reset TV, router to no avail. All other devices on home network work just fine.

Contacted Samsung Support on 10-11 regarding above and was informed that problem is at their end. Could not tell me if would a matter of a couple hours or days. However, as of 10-12 still unresolved.

They are aware of the issue and said they are working on a fix for it. It's not an ISP issue, nor anything else. It's all Samsung.

I have the same TV as well and it too started doing this within the last day or two.

I had the same problem as described on this thread...started a few days ago, only on 1 of 2 Samsung TVs.
After I called Samsung and my service provider and tried other suggestions with no success I saw as old post from a few years back and changed the DNS server setting (on the TV network setup...not the router) to 8 8 4 4.

Success!

Same issue since Monday - I just purchased a Netgear Router and thought that I had to change a setting (worked with my old router the day before). After changing settings on TV and router, resetting, etc. I contacted Samsung support and they said "Internet@TV service is down due to maintenance for few hours in order to increase functionality and speed of some Internet@TV Apps" Crappy timing on the router purchase I guess. Anyway, they did not know when it would be completed. Hope this helps.

I have the same issue.. I have a Samsung Internet tv UN46C6500. Apps are not working from 10/7. Reset router, reset TV. All my apps got deleted but not issue is not resolved. Netflix is streaming but not able to download any of apps that my family uses. I have a wired connection. Network test is successful.
Had a chat session with Samsung tech. Was not useful. They asked me try later.

This is the top thread in google search for "Network Interference", hence my posting here. I created an account just to second everyone. This started happening to my smart hub 2 days ago. I can access my Media stuff separately just fine, so it's NOT a router issue, however, on the first trouble shooting attempt, I did reset my router, and it worked. It happened again today, so I reset my router again, and no good. Then I started plugging and unplugging all the cat wires from the router to the TV, no luck. Seems kind of obvious that if I can access my media that it's not a network issue, but a Smart Hub issue.

This is the second Samsung TV I'm having problems with this year. Kind of frustrating.

The SmartHub on the other Samsung I own works fine, but is a newer model that has a different Smarthub than this one. This one has T-VALAUSC-1035.0 for the firmware as someone else posted, and I just tried to do an update and it says no new firmware, but I suspect, as others, the problem is with the software on the Smarthub itself. The TV is also from around 2010, PN50C8000. As soon as I enter Smarthub, it gives the network interference error and shuts down.

I tried all the standard troubleshooting.

Wired connection good with laptop, Network diagnostics passed from TV, changed DNS setting to 8.8.4.4

All no success...

Restored TV to factory defaults (Long hold of EXIT key).

Re-set up the TV.

All good now.

Actually, please DON'T type that in.

UH...this suggestion CAME FROM SAMSUNG CUSTOMER SERVICE...you guys should talk more. This sequence allowed me to change my country from a default "UK" to "USA", and I was then able to sign into apps. The email they sent me said was verbatim as I described above.

Well, then I may have to stand corrected.

I changed my country to the US and this appeared to help earlier today. However, been trying to access the internet tonight and it sometimes gets on and then the next minute I try to get back on and system says I can't. Tried netflix and other apps and keep getting kicked off. sometimes it pushes me completely out of the smart hub and when I try to get back into the smart hub it says downloading and then installing before it comes back up. Just installed USA Today and it installed quickly and appears to be working great. Netflix now working. Just appears to be hit or miss right now as I was just kicked off network again. My computer speed is working great so if any of you know any other options on what I should try to get similar speeds on the tv in order to get wireless working better that would be great.

jmdirish,

Are you in the U.S.?

Was the television purchased in the U.S.?

What was the country code on before changing it to the U.S.?

If the first two answers are the U.S., then I think I do indeed owe enricosss an apology - and a tip of the hat.

--HDTech

jmdirish:

I, laughably, have the same issue now. I have vented my frustration about Samsung customer service on these forums b/c it seems just wrong that one could spend hours upon hours trying to get a function that seems rudimentary up and running. I am trying to work through this issue with them (and have been) though I'm being sent back into that same "its your network" loop from hell. I'm trying to be patient and will post any results I find. I will work on my patience, and my TV and hope for good news....Samsung..PLEASE..PLEASE put out an update to fix this mess!

Sorry but I find that the industry failed here. It's a long story of coulda, shoulda, musta, woulda and more but after fixing too many of these here's my thought.

No one wants to learn all the ins and outs of networking. And Samsung can't configure your network so we're stuck with how things are today.

It looks to be learn or pay for others to set it up.

And yes, I do have some to the tips over in the CNET Networking Forum that has helped others. I can't comment on your network since this is not your discussion (create a new one?) and the details are missing.

Bob

R. Proffitt...thank you for your offer. At this point I think I'm bailing on Samsung products while I'm still in my 30 day Best Buy return window.