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Question

Smart TV Camera/Mic

Sep 13, 2015 1:45PM PDT

Tried searching but couldn't find anything so need to post a new thread. I have a Samsung Smart TV model UN55J6300 and i want to disable the camera and microphone but it's greyed out and always on i assume. Can anyone tell me exactly what to disable or disagree with in the terms and conditions. I can't find anything online that matches to what im seeing in my options on my TV.

Discussion is locked

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Clarification Request
In the USA call 1800SAMSUNG
Sep 13, 2015 1:48PM PDT

The camera can be blocked with a little square of black tape.

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Answer
Re: Unavaliable Features / Specs
Sep 17, 2015 9:01AM PDT

Hello,
The reason why it is greyed out within the menu is because the features you're looking for are not avaliable on this particular model. The menu is uniform for all televisions. It will be listed there but unaccessible. These features partially begin on 6400 series and higher. Anything lower that that will not have those features avaliable.

Regards,
HD Tech