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Question

Smart Remote for UN75J6300

by Jul 19, 2015 1:44PM PDT

Question. Does anyone know if the smart remote will work with the UN75J6300 (2015) model? I've called Samsung support 4 times. 2 reps stated yes it will since the tv has bluetooth capability and the other 2 said no. All 4 reps seemed very uncertain and all placed me on hold and returned feeling somewhat uncertain. In my Menu section, I have the option to pair bluetooth remote and bluetooth Mouse & keyboard. I just did not want to waste time ordering this remote only to be disappointed. The tv does not come with the smart remote. Ive only been able to obtain information on the Samsung UN75H6300 (2014) model which does not have Bluetooth and naturally could not work with the remote.

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2 Posts
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Answer
Here's the 2 ways I figure that out.
by Forum moderator Jul 19, 2015 2:11PM PDT

If the rep says yes, then take down their name and get them to stand behind it with a full refund guarantee.

Next find the web page for your model (you posted it without the trailing letters) and if the remote is not on the accessories page, it's not compatible.

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Answer
RE: Specs
by Samsung staff Jul 19, 2015 2:13PM PDT

The smart remote connects through bluetooth. It looks like the specifications of the J6300 says that it does have the bluetooth option, therefore the smart remote should work with the television.

--HD Tech

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