They have had server issues in the past and more to offer such as country settings, remote resets and a lot that is not available locally. Make the call so you can get an answer or fix fast.
Hello. I am facing this issue since I bought the new Samsung Smart TV. Well, I bought this new Samsung F6400 TV two weeks ago and I can only see TWO Tabs in Smart Hub (Apps & Videos, Music, Images) one instead of the 5 Tabs. The other three tabs are totally missing (On TV, Social, TV Recommendation) so what can I do to get the other three Tabs? Regards.