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Smart guys needed for network problem

I am being driven even madder than normal by my bank website. I get a secure connection fail message for the past two days. I use build 1803 of Windows 10. Here is what I have found so far:
Issue is browser independent. Have tried Chrome, Edge and Firefox.
Have reset both my Att modem and Nighthawk 7000 router to no effect.
At my neighbor's house I can connect to the bank just fine.
I can connect to other bank websites like bank america and wells fargo without issue.
I changed my about:config security.ssl.enable_ocsp_stapling setting in Firefox, no effect.
Clearing caches and cookies - no effect.
Updated router firmware - no effect.
The bank advised me that it might be a firewall problem so I turned off Windows firewall. No effect.
If I plug my laptop into my modem and bypass my router, I can connect.

What the hell could be going on?

Thanks guys!

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All Answers

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Since it works without the router

In reply to: Smart guys needed for network problem

We'll want to know the router make, model and firmware version.

Also, be sure the date and time on the router is correct.

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Firewall in the router?

In reply to: Since it works without the router

I'm not familiar with the Nighthawk router but almost all these days have a firewall built in. There may be something odd in the settings that is blocking your bank. The router is prime suspect, since your connection works without it.

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No such issue here.

In reply to: Firewall in the router?

But I wrote router code in the 90's so I know firewalls and such settings.

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Firewall Settings

In reply to: Firewall in the router?

I figured out this morning how to access the firewall. There were options to block specific sites and services. But nothing was selected - nothing blocked.

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Router info

In reply to: Since it works without the router

It is a netgear ac 1900 router, model R7000 nighthawk.
The firmware version is
There are a ton of settings on the thing. I went to the internet logon page this morning and took a look. The categories were
Internet (speed test)
Wifi connection
Router settings
Network map
Parental controls
My media
Network support
I didn't see anything about a firewall or changing the date time settings.
What should I do from here about this most vexing problem?


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It's in the menus.

In reply to: Router info

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PS. Firmware version looks current.

In reply to: Router info

There was a recent back and forth and they exchanged another router. That fixed this.

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Go to your Router Configuration Page

In reply to: Smart guys needed for network problem

Using your router's configuration page(s) and hit the "Advanced" tab at the top. Select "Administration" and then "Router Update." Go to the "Check" button on the top of the page and see if there is a new version.

If there is not an update available, get a paperclip or another very thing stylus, go to the back of the router, and find a button in a hole labeled either Restore Factory Settings or Reset and, using the stylus, hold this button down for about seven seconds. This will restore your router to factory settings.

There is an ability to save your existing settings to a file and reload those settings after a firmware update or factory reset, but as it may be something in those settings that is causing your problem, I would suggest that you reconfigure it from scratch. Note that wired devices will work immediately after the reset/update, but wireless ones will not connect until you reconfigure your network name(s) and passphrase(s) either to what they were, or to something new which will require you to reconnect all of your wireless devices with the new network name and password.

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