Networking & Wireless forum

General discussion

Slow Wireless Download But Fast Upload?

by vedder45 / August 19, 2008 3:56 AM PDT

Hello All-

I've tried researching this on the web but can't seem to find anything that matches my situation. I recently switched from DSL to Cable internet service. I have a desktop and a laptop in the house. The desktop is connected directly to the router and is working very well - much faster than the DSL in both download and upload speed. The laptop is wireless and is now MUCH slower than the previous DSL connection. The funny thing is, the upload speeds on the laptop are consistently just as fast as the desktop. Here are my results from speedtest.net:

Desktop (Connected Directly Through Router):
Donwload: 24373 kb/s
Upload: 1537 kb/s

Laptop (Wireless):
Download: 323 kb/s
Upload: 1420 kb/s

Why would my wireless Upload speed be 4.5x FASTER than my Download speed? I was getting about 5x faster with DSL.

If it helps diagnose, the laptop is using Windows Vista with a Dell 1505 Draft 802.11n built-in wireless card. The router is a Linksys WRT160N. I've seen a wireless connection speed ranging anywhere from 13.0 to 130.0.

I've also considered that I have a 2.4 GHZ cordless phone in the house which could cause some interference. I've disconnected and unplugged that phone and replaced it with a corded phone and that didn't make any difference.

My signal strength is excellent on the laptop even when I'm on the main floor of the house (the router is upstairs).

I believe I have the latest firmware installed.

Do I need to adjust my router settings somehow? I have a WPA2 security with what I think is a good passkey. What other information can I provide for further assistance?

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Collapse -
First...
by R. Proffitt Forum moderator / August 19, 2008 3:59 AM PDT

Try it setup per our forum sticky.

Next, if this is P2P use the recurring issue makes me write "get wired."

Collapse -
Confused
by vedder45 / August 19, 2008 4:25 AM PDT
In reply to: First...

Thanks for viewing and replying to my question.

I reviewed the sticky before posting my question so I'm not 100% sure on which facet I'm missing. My setup consists of the cable outlet to the modem, ethernet cable from modem to router, ethernet cable from router to desktop. Laptop is connected through the wireless N card.

The sticky refers to setting up a WPA security - which I've done. I also have my SSID set to broadcast.

Can you elaborate on what direction you'd like me to take per the sticky?

Bear with me as I'm over my head here, but I'm also not sure what you mean by the second comment about P2P. I'm not trying to download any mp3's or anything - is that what you mean by P2P?

Collapse -
WPA is not WPA2.
by R. Proffitt Forum moderator / August 19, 2008 4:30 AM PDT
In reply to: Confused

The reason we pulled back is that in the field we saw some machines that wouldn't connect on WPA2 or were slow. Your post sounded just like the old issues we experienced.

The issue of P2P speed is not one I'm going to spend too many words on except it's a common problem with wifi so the fix is to get wired. If you want to discuss why I will be short on words since I don't feel like it needs to be covered upon demand as each member brings it up. Please this is not me slighting you at all. It's just that we've covered this all before and I don't want to again and again.

Since you were noting download, upload speeds the most common use is P2P. If you don't know what that is, please ask google to catch up. If you want to share more about how you measured such or why you need to kick up the speed, just share more.
Bob

Collapse -
Switched to WPA
by vedder45 / August 19, 2008 5:06 AM PDT
In reply to: WPA is not WPA2.

I took note of your comment that WPA2 is not WPA and switched my security to just WPA. (However, the sticky does say "Use WPA-Personal (WPA2-if possible)" so that can be confusing.) After doing so, I unplugged the router, then modem and then plugged them back in (modem, then router) to reboot them. Restarted desktop and laptop. No increase in download speed so far.

To further clarify, I'm not meaning to post my download/upload measurements as a result of any P2P performance. I just happened to notice that my wireless speed on the laptop was far inferior to even my previous DSL connection. That's what prompted me to go to a website to measure my speeds.

I only point them out as an illustration of how slow my wireless has become. My cable service should be getting several MB speeds but I'm only getting in the 300 - 500 KB range. I mention upload speeds because it's so much faster and my limited experience has taught me that with a typical internet connection, downloading is always significantly faster than uploading.

I'm really just trying to receive the benefits of the cable and wireless n equipment and I'm concerned I don't know enough about advanced router settings so therefore I'm limiting myself to dial-up speeds even though I have cable service.

Does that better explain my situation or am I still unwittingly re-hashing some sort of P2P conversation?

Collapse -
Sorry about that.
by R. Proffitt Forum moderator / August 19, 2008 6:39 AM PDT
In reply to: Switched to WPA

If you read the next item in the forum sticky you see where our contributor backs off to WPA. This is why we ask you use the forum sticky first.

The clue isn't here yet. You may have some issue of a toxic combo such as teatimer, firewall or antivirus. I can't possible guess which you have.

Look up HIJACKTHIS and post the resulting log so we can see under the hood. Also, I did ask but can't find an answer about how you measured the speed.
Bob

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HiJackThis Log
by vedder45 / August 19, 2008 7:00 AM PDT
In reply to: Sorry about that.

Thanks for the continued help.

I'm guessing you want the HiJackThis log from my laptop as that's the one with the slow wireless performance? I'll post both just in case. Until I get that posted, here's a bit more info:

You mentioned firewall and antivirus. I'm using ZoneAlarm and AVG 8.0. Not sure what teatimer means, so I hope the upcoming log will tell you what you need to know there.

Regarding my speed measurements, I got the results from speedtest.net. I've also received similar results from speakeasy.net/speedtest.

Does it make any difference that I found a utility for my wireless card which tells me other networks in the area and that there are a couple others using the same channel as me (11)? I'm guessing this is what Net Stumbler does, but I couldn't get that to work with my device. The only 2 on Channel 11 have very low signals, but is there anything I can do there to reduce potential interference?

Hope that helps build clues while I work on getting you the HJT log.

Collapse -
Logs
by vedder45 / August 19, 2008 7:08 AM PDT
In reply to: HiJackThis Log

Hope I'm doing this right:

Here's the laptop info. Will post the desktop info below it.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:03:12 PM, on 8/19/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 6788 bytes


Desktop info:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:49:25 PM, on 8/19/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =

http://us.mcafee.com/apps/vso/en-us/redir.asp?affid=105-79&installtype=force&dtag=gjy73b1&langid=1&systempopup=true
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F3 - REG:win.ini: load=
F3 - REG:win.ini: run=
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat

7.08\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program

Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL (disabled by

BHODemon)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft

Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

(disabled by BHODemon)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.08\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIC273~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) -

http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games ? Buddy Invite) -

http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} (FixController Control) -

http://h30155.www3.hp.com/ediags/dd/install/HPInstallMgr_v01_5.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://simcity.ea.com/update/EARTPX.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) -

http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) -

http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {BCF9A64D-1440-4404-863C-F5DF2B99F798} (MSN Games - Catan Online) -

http://zone.msn.com/bingame/zpagames/zpa_catan.cab55579.cab
O16 - DPF: {C36661D7-3590-45B1-80B5-520839E94DAD} (MaxisSimCity4PatcherX Control) -

http://simcity.ea.com/update/MaxisSimCity4PatcherX.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games ? Game Communicator) -

http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: schmap-help - (no CLSID) - (no file)
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs

Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix

Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common

Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 9870 bytes

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I'd dump the linkscanner.
by R. Proffitt Forum moderator / August 19, 2008 7:19 AM PDT
In reply to: Logs

I did of course. Read http://jeff-duntemann.livejournal.com/155383.html

Your choice on that. Your HJT looks fairly clean so I'd look to delete that line with (no file) just to be tidy.

As to channels, try another for now.

Is "wmpnscfg" needed?
Bob

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Dumped
by vedder45 / August 19, 2008 7:43 AM PDT

Disabled the linkscanner in AVG. I don't suppose I need the 'wmpnscfg' but don't know how to disable it. Didn't show up in the 'startup' files in Advanced Window Care or in 'msconfig'. How should I best go about putting a stop to it?

I should also point out that I might have misinformed earlier: I said I was on Channel 11 but I might actually be on 9. I'm using the Wide - 40MHz Channel on the radio band with Channel 9 for the Wide and 11 for Standard. Again, there are some other nearby networks using each of those channels, but only one has a significant signal here.

Another update: I have my laptop sitting on the same desk as my router and, in the connection status, it's currently fluctuating between 5.5 mbps and 19.5 mbps - any number in between. Shouldn't this be around 100 mbps with a Wireless N setup?

Having said that, even when I've seen it at as high as 130 mbps, the downloads are still at the speeds I indicated in my testing.

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At that speed I'd
by R. Proffitt Forum moderator / August 19, 2008 8:41 AM PDT
In reply to: Dumped

Try the router defaults, latest router firmware, SSID broadcasting, WPA and finally, 802.11G only. There are glitches in some N setups. Since g is 54 megabit, we should see that if the units are in the same room, if not there is something dying.
Bob

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Factory Defaults
by vedder45 / August 19, 2008 8:58 AM PDT
In reply to: At that speed I'd

Restored all factory defaults on the router and setup another WPA. (Do you have a preference on TKIP or AES? The default setting is TKIP). This put me on the Standard 20MHz radio band, channel set to 'Auto'.

I don't know how to tell it to use Wireless G only. Any advice on that one? Again, using a Linksys WRT160N. Looks like it would possibly be in the 'Advanced Wireless Settings' section under 'Transmission Rate', but that drop down is grayed out and I can change it. There is a drop down called 'N Transmission Rate' which I can edit, but that doesn't appear that it would set to G only.

Thanks.

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P.S.
by vedder45 / August 19, 2008 9:02 AM PDT
In reply to: Factory Defaults

I'm at around 58 - 78 Mbps right now based on the changes from the above post. As I mentioned previously, it has achieved as high as 130 Mbps - just not for several hours now and never for much time.

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(NT) Any progress?
by R. Proffitt Forum moderator / August 19, 2008 9:15 AM PDT
In reply to: Factory Defaults
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G Only solved the case
by pboidy / September 18, 2011 2:02 PM PDT
In reply to: At that speed I'd

I was having same issue. Bob's recommendation to switch to G only caused my download speed to jump from 1.5mbs to 10mbs. After 3 hours of other troubleshooting very glad to have found this.

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Try this as an experiment
by Steven Haninger / August 19, 2008 6:00 AM PDT

Try transferring a large file between the laptop and desktop using both wired and wireless connections. Do so in both directions. Check to see if results are similar to your internet speed tests. If so, the bottleneck is likely in the wireless hardware and has nothing to do with switching to cable. This won't solve your problem much might narrow your area of search.

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Thanks
by vedder45 / August 19, 2008 7:01 AM PDT

Thanks for joining the cause. =) I've never tried transferring files between the two computers this way, but I can try to figure it out. Will update when/if I accomplish the task.

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Latest
by vedder45 / August 19, 2008 10:20 AM PDT

Still hanging around the 65 mbps connection rate with the laptop sitting next to the router.

I have experienced an uptick in download speeds - to the tune of approx. 3500 kbps - but that's been a fluke before. I once saw 18000 kbps on my laptop only to watch it go back to turtle speed 5 minutes later.

So far it's staying at the 3500 - not lightning fast, but certainly faster.

Any new thoughts on your end?

REALLY appreciate the time you're spending trying to help!

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Surprising Result
by vedder45 / August 19, 2008 1:50 PM PDT
In reply to: Latest

You're not going to believe this...okay, you probably will. Just for grins, I went out and got a 6.0 phone to replace the 2.4 that I had. As soon as I disconnected the old one my wireless speed jumped up to the 11000 range!

My original post indicates that I previously disconnected the 2.4 temporarily to rule out the possibility of interference and didn't see any improvement. Could it be that I didn't take out the handset battery the first time?

I'm not going to get too excited until I see some stability with these faster speeds as I've been fooled before. However, they've stuck for a few hours now so I'm optimistic.

Could this really be what was holding my speed back as much as 36x?

Still not seeing much more than 65 mpbs on the connection status, though. Imagine if we can solve that riddle!

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more then likely
by mementh / August 19, 2008 3:27 PM PDT
In reply to: Surprising Result

if you don't power down BOTH sources of the 2.4 deal.. then there would be interferance.. :/

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