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Slow upload speed all of the sudden?

by asianboi1004 / February 13, 2009 8:29 AM PST

my internet was fine for a long time 2 years or w/e and than all of the sudden my internet was slow and i checked and it was because of slow upload speed so i thought meh itll go away 2 weeks later ITS STILL happening ive tried everything and its not helping one bit Im running avast but i know thats not the problem so what is?

Heres my hijack this log file i guess if it helps

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Alwil Software\Avast4\ashSimpl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-585360767-2980557082-3714231304-1001\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Michael')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

End of file - 6096 bytes

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We Don't do HJT Logs Here, But...
by Grif Thomas Forum moderator / February 13, 2009 11:38 AM PST

...if you're suspecting spyware, please download and run both of the free spyware removal tools from the links below.. Install, update, then run a full system scan with both:

Malwarebytes Antimalware

SUPERAntispyware Removal Tool

In addition, since it appears like you're using Windows Vista (you didn't tell us which operating system you have installed), but generally, "upload" speed isn't a key factor to internet use unless you're uploading large files to a server, etc.. What type of Internet connection do you use? (dial-up because I see AOL, or cable, DSL?) And have you actually run bandwidth speed tests to check download and upload speeds? What speed have you purchased from your Internet Service Provider? How slow is slow?

By the way, remember that AIM and all that AOL stuff likes to run at startup and can use internet bandwidth.. If you don't use it, uninstall it.

Hope this helps and let us know more.


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by asianboi1004 / February 13, 2009 12:09 PM PST

where do i test it the isp bandwidth im runnign windows vista home premium and also everytime my sisters turns on her comp my internet is slow but my download speed is fast but its weird upload speed dertermines my internet speed for some reason i checked at and my donwload speed is ok but my upload speed is rely bad and i dont have any viruses and im using cox cable modem

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Still Raises The Question..
by Grif Thomas Forum moderator / February 13, 2009 12:28 PM PST
In reply to: ummm

What type of internet connection do you have? Dial-up? etc.? It's sounds like you've got broadband connection but please verify.

And when you signed up with your ISP, what was the agreed-to bandwidth? (Check your ISP's contract agreement.)

And YES, if you have more than one computer on a single connection line, all of the computer download speeds could be reduced if everyone on the line is using the internet and downloading files.

And when you checked your speed at "", what did it show? (Remember, for most common DSL connections, upload speed may be only 1/4 of the download speed, (asymetric) while dial-up connections may have similar upload and download speeds. (symetric))

Hope this helps and let us know more.


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by asianboi1004 / February 13, 2009 10:30 PM PST

I have cable? if thats rite and i dont know what my isp bandwidth agreement was but this has never happened before even if it was up to 6 computers connected my download speed is about 4mbps sometimes 2 but my upload speed is like 68 kbps for some reeason as low as that its so weird. this just happened all of the sudden

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by asianboi1004 / February 13, 2009 11:00 PM PST
In reply to: ummm

is it possible for another computer to have so much viruses and is connected to the same router to slow all of our internet? cuz my sister comp has tons of spyware that img oing to remove?

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In a nutshell you need to ...
by Edward ODaniel / February 13, 2009 11:45 PM PST
In reply to: also.

take the time to read things like the note in RED TEXT immediately above where you typed your initial (and all subsequent) Subject titles -

Note: If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

That is there so you are reminded to provide ALL possible information (and HijackThis logs are not pertinent unless asked for) that could pertain to the problem or that you have questions on. It is also WISE to asiduously avoid "texting" such as "cuz my sister comp has tons of spyware that img oing to remove? because abreviations that are not universal tend to cause great difficulty because the reader might well become so engaged in trying to figure out what you mean by img oing as something you have abreviated that they do not recognize it was only a typo. Precision counts.

In this thread each post you have made has provided new information that would have been handy if included in the original post.

Spyware and Adware could indeed cause such problems with connection speeds (and it is always good to periodically scan for such with reliable tools such as those already recommended) but so could ANYTHING else you may have changes such as possibly using a different router or modem or even a change in router setup (some allow connection throttling).

You now ask whether another computer on the internal network that is "loaded" with malware, adware, and spyware could slow your Internet connection - Yes, it could. Stop and think about what much of these applications do - they "phone home" or they download/upload data and all that would have to affect a shared data stream much as if you were to turn on all the water faucets in your home and discover that the water pressure at each was reduced.

As was also stated early on in the thread, the actual type of connection (which you finally say is cable) is VERY IMPORTANT and when you don't know what speeds you should be getting it NEVER HURTS to tell us who your ISP actually is - Comcast, Insight, etc. as that info often leads to the knowledge. Cable for instance is a shared bandwidth and if several new households are hooked up in your neighborhood it can slow your speeds a bit during peak usage. Another thing that can affect bandwidth speed for both cable and DSL is tha actual modem and/or router. Sometimes the simple act of REBOOTING the modem then the router will get speeds back to normal - have you tried that route?

Speeds can also be affected if you are constantly using specific sites as they can become conjested or portions of the normal routing can be down causing re-routing and loss of speed. A good source for checking up on this is which allows you to check your up and down load speeds across the country.

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it was just viruses
by asianboi1004 / February 14, 2009 12:33 AM PST

it was just my sisters computer viruses taking up all the stuff i guess so i removed all the viruses ..well most of htem with the super antispyware thing and it was fixed for now

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Glad to hear that things are better ...
by Edward ODaniel / February 14, 2009 7:26 AM PST
In reply to: it was just viruses

and thanks for posting back to let us know.

Hopefully you won't have any more problems but if you do please do remember that the more pertinent info you can provide in your initial post the better we can taylor responses to your situation.

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