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slow startup

I am working on a laptop for a friend and she is having problems with slow startup. The thing takes like 10 minutes before it does anything. You can press the power button and it appears that nothing is happening. Then about 10 minutes later the light comes on and it starts up fine. I don't know that much about laptops...mostly a desktop guy, but this doesn't seem right. It is a Sotec model 820P with a pentium 4 2.0A GHz and 256 DDR SDRAM running Windows XP. Oh, if you restart the computer it will restart normally, it is only if you completely shut it down that it takes so long to boot. This leads me to believe it is a hardware problem, but like I said I don't know about laptops.

Any thoughts?
Thanks, Chris

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Re:slow startup

In reply to: slow startup

I am also a Sotec 820P owner who had the same problem. The source of the problem is the CMOS battery located on the motherboard. You need to buy a CR 1220 lithium battery (Radio Shack sells them for $3.59), open the CPU panel on the computer and replace the battery. It's a 2 minute operation, very simple.

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Re:slow startup

In reply to: Re:slow startup

I also have the Sotec 820P. When I talked with Sotec
they said that I would have to send in the unit because the CMOS battery was soldered in.; This would require a new motherboard with a cost of ~ $400. I requested a phone number to tech support to obtain the CMOS battery number and location. They refused to give me the number and would not ask them for me.

My question for you is; When you replaced the CR1220 did you have to solder it.


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Just commenting.

In reply to: Re:slow startup

A good technician can snip off the old battery and put in a new one without worry. If they show fear, they are not allowed to do the task.


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Re: Just commenting.

In reply to: Just commenting.

Thanks Bob, will find a technician who is willing to work on the notebook. Sure wouldn't recommend Sotec or Averitec to any one at this point.

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