First, eliminate as many star up programs as possible by using the link below:
How To Shut Down Unnecessary Start Up Programs
Next, after cleaning out all the junk files, run Scandisk and Defrag to optimize the hard drive..
If you're still having a problem, then try using the link below to troubleshoot the Windows Me Shut Down problems.
How to Troubleshoot Windows Me Shutdown Problems
Hope this helps.
Compaq Presario 1200 laptop, Windows ME, internet explorer.
When I press start to go to shut down, it hangs up & won't proceed. I have to clt,alt, delete & then "end task" on internet explorer then go to start & shut down a second time. I've run AdAware, Spybot,cleaned cookies & temp files. Don't know what else to do. Any ideas?