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slow print commands

by mauifrankie / October 21, 2007 1:28 PM PDT

when I choose "print" it takes a long time for the printer info window to open. then it takes even longer to choose and activate any further command. whether I want to choose another printer I have installed or even if I simply click "ok" for it to print the document. every step is very slow, the pc almost looks, feels frozen. eventually printing starts and the printer prints just fine.
I have 2 printers a canon i950 and a hp photosmart c6150 allin one. this last printer is hard wired to my main computer but it is also shared with a mac wirelessly. In addition, just to give more info. When I have MS Word open, it also responds very slowly to commands, like "save" or any other command. same feeling of "frozen"
thank you for any help

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Sounds like a networking problem
by MarkFlax Forum moderator / October 21, 2007 7:41 PM PDT
In reply to: slow print commands

No information is given about this computer but I wonder if this is a networking problem. The MS Word item is a clue. With Word open, when you goto File > Open in MS Word does the system seem to freeze? If so I suspect Word is attempting to connect to the network but is failing, and so keeps trying until timeout. The printer problem could be related.

Do you have any "mapped drives" on this computer?


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slow printer
by mauifrankie / October 22, 2007 10:12 AM PDT

thank you for replying. I am not sure what "mapped drives" are. I tend to agree w/ u about network being the problem, although problems started after we bought a brother printer a while back. we then removed it and returned it and bought the HP.
should i try to cancel the network but keep the printer on wireless?

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Yes you can try that.
by MarkFlax Forum moderator / October 22, 2007 8:26 PM PDT
In reply to: slow printer

This might be a process of elimination. Perhaps connect the printer directly to the computer first, and see if that speeds it up.

Also, did you completely uninstall the Brother printer? Windows may be searching for it if it is still marked as the default printer. Goto Start > Printers and Faxes and see what is listed. If the Brother is still there, delete it. Make sure you have the right printer set as default, (right click it and set it from the menu). Then reboot the computer.

I would do all that before trying any networking changes to other computers, because it can be a pain to set up a network again.

Mapped drives? Windows Help is very good at describing this. Goto Start > Help and Support and type in Mapped Drives and see what it says.

I hope that helps.


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slow print commands
by mauifrankie / October 28, 2007 2:03 PM PDT
In reply to: Yes you can try that.

ye sthe brother printer is uninstalled. thew new hp is the default.
it seems that a lot of other apps are slow to open (or close)i ngeneral everything opens very slow. and responds very slowly. but word beats them all.

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If your computer is generally running slowly
by MarkFlax Forum moderator / October 30, 2007 7:27 PM PDT
In reply to: slow print commands

then this may be a different matter.

I would still try the computer without the network and remove all mapped drives, to see what effect that has, but if there is little difference then you need to be looking at other causes.

The link below lists several areas you can look at. The most important being malware infection by viruses, spyware, worms or trojans;

See if they help.


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computer running slow
by mauifrankie / November 3, 2007 11:12 AM PDT

i have disconnected the mapped drives no difference. computer is not always slow, some particular functions, command are slow. like when i choose to print something or try to open WORD or even something as simple as opening"help &support" it is just darn slow to respond.

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slow print command
by loismay11 / July 30, 2009 7:24 AM PDT
In reply to: slow print commands

xp and lexmark33. between file,print and print takes over 20 seconds, even longer with print preview. ideas?

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