Internet Service Providers forum

Question

Slow Laptop Internet when smartphone is near?

by KingKanute / April 8, 2016 4:24 PM PDT

So I have an ASUS laptop and whenever I have my LG G4 next to it, my internet connection on the laptop will slow down. YouTube videos buffer, online video games lag, and websites take a while to open. It's not the location of my house, because the problem arises wherever I am, the only thing is that my phone is next to the laptop. I turned off the WiFi on my phone and the connection goes back to normal. This is annoying because I use my phone a lot when I use my laptop and I don't have this problem with my PC. I've tested internet speeds and it seems to indicate that when my phone uses the WiFi, my laptop's ping, download, and upload speeds go down.
The effect also happens on my phone. If it's near my laptop, the phone's connection will slow down too.
Is there any way to keep my phone from hogging the bandwidth, because it seems to only do this when my phone is near the laptop, the internet will be normal when the phone is far away. If I walk away with the phone, its connection goes back to normal.

Discussion is locked
You are posting a reply to: Slow Laptop Internet when smartphone is near?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Slow Laptop Internet when smartphone is near?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
What is your phone doing with the internet?
by R. Proffitt Forum moderator / April 8, 2016 4:31 PM PDT

I'd want to know what my phone is doing on the WiFi.

Collapse -
Answer
go into router's wifi settings
by James Denison / April 8, 2016 5:28 PM PDT

limit the speed of each wifi connection or user. If it's not in the wifi setting, then check other areas, you will find it.

Collapse -
Answer
Re: WiFi
by Kees_B Forum moderator / April 15, 2016 7:10 AM PDT

My router can use the 2.4 and 5 Ghz bands simultaneously.

If yours can do the same, try to setup lap top and phone in such a way that they use this different bands. Maybe the interference is gone then.

Kees

Popular Forums
icon
Computer Help 51,912 discussions
icon
Computer Newbies 10,498 discussions
icon
Laptops 20,411 discussions
icon
Security 30,882 discussions
icon
TVs & Home Theaters 21,253 discussions
icon
Windows 10 1,672 discussions
icon
Phones 16,494 discussions
icon
Windows 7 7,855 discussions
icon
Networking & Wireless 15,504 discussions

GREAT SHOWS WITHOUT CABLE

Get live TV over the internet

Say goodbye to cable -- check out the top five live TV streaming services available now.