Slow Internet Connection/DSL Line Rates

Hi everyone,
I've been having fairly regular issues with our internet speed and limited DSL line rates (up/downstream). Communication with Telstra has created no permanent resolution.
Below are various stats from my end as of 11:30PM 1/2/16. I am not knowledgeable in this area so if I miss anything please let me know. Ideally I would like to know if the issue is on my end or my provider and if it can be resolved easily

Thanks again in advance

ISP/Internet Details:
Provider: Telstra
Type: ADSL2+
Usage: 5%

Modem/Router details:
Model: DSL:2890AL
Firmware Version: AU_1.02.08 Thu May 2015
DSL Firmware Version: A2pG038i.d24h
DSL Line State: Up
DSL Line Rate - Upstream: 160 (Kbps)
DSL Line Rate - Downstream: 2656 (Kbps)

Connection Type:PPPoE
Network Status: Connected

xDSL statistics
Mode: ADSL_2plus
Status: Up
Link Power State: LO

Do let me know if any additional information is required and I will do my best to get it.

Thanks again.

Discussion is locked

Reply to: Slow Internet Connection/DSL Line Rates
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Slow Internet Connection/DSL Line Rates
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -
Clarification Request
That looks like olde DSL speeds.

And too slow for say Netflix in HD. Is that the issue?

- Collapse -
And too slow for say Netflix in HD. Is that the issue?

Netflix is currently loading to a certain point and then just 'spinning' and becoming real slowed. I have also had issues with the internet randomly slowing right down on the main pc. It is only a current issue, internet usually has been rather good with fine speeds..

- Collapse -
DSL and Netflix
- Collapse -
Turn the WPS off

Turn the WPS off in the router may be somebody is using your wifi Happy

CNET Forums

Forum Info