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Slow Internet connection - cable modem, no spyware I know of

by penelopefrench / January 22, 2005 10:40 AM PST

Hey there -

My comcast cable modem connection has become slow as molasses. I Spybot Search and Destroy regularly and get rid of all spyware that shows up. It may be relevant that after many attempts and Internet Explorer shutdown, I finally rid my system of evil 180 Search Assistant spyware - very very ugly. If you have not heard of this, be thankful. Think that problem has benn solved, though.

So why has my connection become so sluggish? I miss my old speed! I have not resorted to reloading my Windows XP Home Edition yet. Would rather not go through that.

Anyone out there have any ideas?

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Hi penelope
by roddy32 / January 22, 2005 11:09 AM PST

Spybot is great but you need more, especially with search assistant. Download these also

Ad-Aware SE (a scanner, download, check for updates, read the directions and scan.
http://www.lavasoftusa.com/

cwshredder (stand alone unit)(another small scanner for certain things, ALL other windows should be closed)
http://www.intermute.com/spysubtract/cwshredder_download.html

After you are done with that follow these directions for disabling and enabling system restore;
http://www.pchell.com/virus/systemrestore.shtml

Then go and get an online scan at one or more of these places.

Housecall (IE using Active-X)
http://housecall.trendmicro.com/housecall/start_corp.asp

Housecall (all browsers using java)
http://uk.trendmicro-europe.com/enterprise/products/housecall_launch.php

Panda Activescan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm

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How about getting rid of PeopleOnPage?
by penelopefrench / January 24, 2005 12:08 PM PST
In reply to: Hi penelope

This one comes back time and again. Not sure where it lurks in my system, but am constantly sweeping this one out.

Any advice on getting rid of it?
Thanks to Roddy32 advice, use Ad Aware SE, CW Shredder, Housecall, plus my standby Spybot Search and Destroy. Still it comes back.

Any help out there?

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People
by Dobby / January 25, 2005 1:14 PM PST

Did you try doing a search for same, and deleting it that way? Go to start, then search...under all files and folders, type in PeopleOnPage...when it comes up, right-click entry, and click delete...should be gone to your recycle bin...reboot, and if all ok, empty bin!

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Try this Penelope
by roddy32 / January 25, 2005 9:10 PM PST

According to Pchell it can be removed through add/remove programs BUT if you are registered with PeopleOnPage, then you have to UNregister with them first, before you remove it. Directions are on this link here.
http://www.pchell.com/support/peopleonpage.shtml

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Zone Alarm free, do you have it?
by Coryphaeus / January 25, 2005 11:36 PM PST

My speed with ZA 5.x was 2 Meg. It is a problem with ZA and high speed cable. I reverted back to ZA 4 and my speed went to 3 MB/s.

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This helps me
by jayhawker / January 26, 2005 11:46 AM PST

I notice the same thing periodically. I reset my cable modem, and reset my router, and my speed immediately returns. Anyone know why? Give that a try.

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Cable == Shared Bandwidth
by Yew / January 26, 2005 10:18 PM PST

A possibility I think a lot of people are overlooking, is that cable internet is a shared bandwidth medium. Meaning there's X amount of bandwidth for a given geographic area (usually a couple of square blocks), which is shared among EVERYONE on that particular hub.

It might just be that you, and a whole bunch of your neighbors, all have cable internet service and it's slowing things down. A bunch of your neighbors might be infested to the high heavens with spyware and really be saturating the limited upload bandwidth you all share. Someone may even be running a P2P program with rather selfish settings.

If this is the case, then there's nothing you can do short of switching to DSL, which is dedicated bandwidth. Then it doesn't matter if you and everyone else within a square mile of you has DSL, you still get whatever speed service you signed up for.

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Cable == Shared Bandwidth
by jayhawker / January 27, 2005 7:59 AM PST

I agree, and understand the bandwidth issue. When I notice my connection is getting slow, I unplug the power from my cable modem and router, plug them back in, then I'm back to full steam. Do you know why that could be?

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Samething Happening Here
by aimeedmiked / February 1, 2005 2:40 AM PST

Over the last week I have noticed that my internet connection will get really slow. I have 3 computers - all experiencing the same problem so I know it's not a software issue. When I unplug my modem and network my internet connection speed returns to normal. I do not notice any issues with my home network ie transfering files from computer to computer - just my internet connection. I did recently upgrade my internet connection to the 4mps plan because I recently purcased VoIP with AT&T. However I had the service for about 1 month and the problem started last week. I noticed the problem usually in the morning and it has not been every morning about every other day. I have a linksys router G with speed boster, the VoIP is made by D-LINK and my modem is Motorola.

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Slow Internet connection - cable modem
by jcrobso / February 2, 2005 2:30 AM PST

You can run a speed test by going to www.2wire.com or
www.dslreports.com and using thier speed tests. John

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McAfee Speedometer appears to now give inaccurate readings -
by bdarrah / June 17, 2005 12:52 PM PDT

Any idea what happened to McAfee speedometer test?
Used to be the best and accurate.
My speed was usually 3.7-4.5 MBPS but now it reads 480 kbps.
Tried Frontiernet - Bluefield WV = 4.616 MBPS
Nibble at Toastnet = 3.657 MBPS
Around Central Florida = 3.957 MBPS
Michael Oliver's Bandwidth Test = 4.973 MBPS

Those 4 results tell me that something is wrong with the McAfee test - I used the like at your site and made sure my Norton Firewall was off.

Any ideas or news on McAfee Speedometer??

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