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General discussion

slow internet access

Jun 26, 2005 10:31AM PDT

I recently purchased an emachine T6212. I installed a 1 gig memory stick. When I connect to the internet with Juno, the best speed I can get is 28.8 bps. With my old box, 300mhz, windows 98, and 64 meg main mem, I could consistently get 46.6 bps. Any ideas?

Discussion is locked

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e machine - T6212
Jun 26, 2005 2:20PM PDT

Is this a hardware or software problem?

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RE
Jun 26, 2005 2:31PM PDT

56k is only 28.8.

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back to RE
Jun 26, 2005 2:50PM PDT

In my old machine, I got 46.6 bps with a 56k modem. Sometimes I get 31k bps. I wonder if there is a setting I need to change?

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RE:
Jun 26, 2005 3:00PM PDT

Check your modem settings. There is a good chance you have the modem set at to receive data at 28.8bps. you can increase it. I believe there is also an auto setting. Check your setttings in Control Panel.

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back to Volt consultant
Jun 26, 2005 3:13PM PDT

It was set to 115.2bps, I set to 57.6.

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No joy!
Jun 26, 2005 3:22PM PDT

Setting the access speed in the modem properties to 57.6 bps didn't work. I still got 28.8.

Help?

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Troubleshooting
Jun 26, 2005 5:13PM PDT

What type of modem are you using? If you are not sure, go to START, ALL Applications, ACCESSORIES, and then SYSTEM TOOLS. From this menu select SYSTEM INFORMATION. Once this has loaded, from the tree on the left side, select COMPONENTS. You will see MODEMS, click this component. This will give you your modem name and other information related to this piece of hardware.

Also, do you use any type of firewall?

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Reply to: Troubleshooting
Jun 27, 2005 6:00AM PDT

If you need more, let me know.

Specifications:

CPU: AMD Athlon? 64 3200+ Processor (512 KB L2 cache, 2.0 GHz, 2000 MHz FSB)

Operating System: Microsoft

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Here are some facts. . .
Jun 27, 2005 9:09AM PDT

All modems are not created equal. Some are Win-modems (software controlled), some are hardware modems with their own on-board controllers. No two modems will ever connect exactly the same. They each have their own software and noise rejection properties. A hardware modem will usually connect faster than a software modem.

The speed you changed is not involved with your connect speed. It is the buss speed between the modem and the processor and changing it has no effect on connect speed. Put it at 115200 and leave it.

For more information on dial-up, visit my site below,

Wayne

Give a person a fish and you feed them for a day; teach that person to
use the Internet and they won't bother you for weeks.

Click here to see the CNet faces, learn a little about telephones,
internet connections, spyware removal, and data, and download free software.

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Reply to here are some sights.
Jun 27, 2005 10:11AM PDT

Thank you for your sight. It is very informative. I did reset back to 115k bps. My old modem was an LT WIN, and I got 46.6k bps, if not faster, most of the time. Maybe its time to download drivers and see if that will help.

Thanks again!

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Got it!
Jun 27, 2005 12:55PM PDT

Thanks to all who contributed to my dilemma. I dumped down a driver and got 52k bps.

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Good for you. . .
Jun 27, 2005 10:27PM PDT

I forgot to mention that new drivers sometimes help.

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To tweak the modem try
Jun 28, 2005 12:51AM PDT

dowloading cablenut and apply the tweaks

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Same problem
Jun 28, 2005 9:38AM PDT

Dear slowinternet,

I am currently having the same problem with my internet connection on my T6212. Which version of the modem driver did you use? Thanks

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RE: Same problem.
Jun 28, 2005 11:22AM PDT

This is what I did. Hope it helps.

Start
Control Panel
Printers and other Hardware
Phone and Modem Options
Modems Tab
Properties Button
Driver Tab
Update Driver Button
'Hardware Update Wizard' appears
click 'Install the Software Automatically (Recommended)' button
click 'Next' button
Wizard will search the hard drive for the newest driver, and install it
no more choices, except maybe 'Finish' button

this last little sequence may be a bit different

click 'Close' button
click 'Apply' button
click 'Close' button
-----------------------------------------------------
Restart PC and give it a whirl.