Computer Help forum

General discussion

Slow downloading of files with Cable

by Dxxgraham / November 8, 2009 12:58 AM PST

Bought a new computer. Having problems with extreamly slow downloading of files. I have broadband cable and used to download at about 275 kb per sec. now I get 50 to 60 kb a second. Is there a setting somewhere I can change? Its a dell running wind 7
and trend micro security. Any help would be greatly appreciated.
Debby

Message was edited by: admin to remove email address to prevent spam harvesters from picking it up.

Discussion is locked
You are posting a reply to: Slow downloading of files with Cable
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Slow downloading of files with Cable
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
That email address
by MarkFlax Forum moderator / November 8, 2009 4:20 AM PST

You really do not want to post email addresses in forums like these or elsewhere. There's a risk that they will be harvested by forum bots, (robots), so they can be spammed.

Your choice there.

First thing first, test your broadband connection with a speed test. Google will help you find one where you are, but you could try CNET's own test at CNET's Bandwidth Meter for starters.

If that is low, try again later when traffic may be better. If it is consistently low, then you may need to contact your ISP.

What type of downloads? If you mean P2P file sharing like uTorrent, Limewire, or any other torrents, you may need to read your ISP's Terms of Service as some ISPs now cap file sharing usage.

Mark

Collapse -
Downloads
by Dxxgraham / November 8, 2009 8:31 AM PST
In reply to: That email address

Mark
thanks for the advice aboutthe email addy. I am taking online classes and have to download 1 hr long videos Takes 2 to 4 hours to download just one.
Deb

Collapse -
Speed tests
by MarkFlax Forum moderator / November 8, 2009 7:45 PM PST
In reply to: Downloads

I have asked Lee, our Forum Admin to edit out your email address.

How did you get on with the speed tests?

Mark

Collapse -
Speed tests
by Dxxgraham / November 9, 2009 3:30 AM PST
In reply to: Speed tests

Mark,
The speed test tells me I have 625kbps to 612 in that area. And thanks for the email adddy thing also.
Deb

Collapse -
You're welcome, and that speed test looks fine
by MarkFlax Forum moderator / November 9, 2009 4:45 AM PST
In reply to: Speed tests

Yep the speed test looks good, so the problem seems to be not with your computer but elsewhere.

There are two other suspects;

1] Your ISP is capping your speed for downloads. More and more ISPs are doing this now, but generally only against persistent file sharers through P2P sites or applications for pirated or copyrighted files. You would have to read through your ISP's web site for their Terms of Service or similar.

You could test your download speed by downloading some software or other, (eg from http://download.cnet.com ), and see how fast the download is. In fact, download.com may not be a good example as their download servers are known to be quite slow. So, some other site where you can download genuine files, eg http://www.softpedia.com/

2] But from what you say this is not the case with you, so the other possibility is the source of those downloads itself. If the server is slow, or busy, then this might be a cause of the slow downloads. If that's the case there is little you can do, except search for another source.

Good luck.

Mark

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?