Question

Slow Computer, hardware upgrade any recommendations

May 25, 2018 2:10PM PDT

I have 5 desktop computers spread across retail stores in greater central Florida. In each store we have a desktop and surveillance system connected to a modem via ethernet cables. The surveillance systems can be accessed remotely which I understand would drag down the computer down when doing work on the internet but I am 100% positive that this is not causing the speed issue as the issue remains even when the surveillance system is not being remotely accessed. We aren't talking about high data usage activities either (such as watching videos), we are talking about using Google to access spreadsheet files.

Two of the 5 desktops are running extremely slow during internet based work. These 2 desktops happen to be the same exact computer, Dell Model: D14S. My question is I would like to speed the computers up and I am open to what hardware I should upgrade? CPU or Memory (RAM)? Or are there some internal settings that I can change to make the computer a little faster?

Below are the computer specs as well as the model number. Thanks in advance


Dell Inspiron 3252 - SFF - Pentium N3700 1.6 GHz - 4 GB - 500 GB
Model Number: D14S
Reg Type: D14S001


Processor / Chipset

CPU - Intel Pentium N3700 / 1.6 GHz
Max Turbo Speed - 2.4 GHz
Number of Cores - Quad-Core
Processor Main Features - Intel Burst Technology

Cache Memory

Installed Size - 2 MB
Cache Per Processor - 2 MB
Per Processor Size - 2 MB
Installed Size - 2 MB

Storage

Type
none

RAM

Installed Size - 4 GB / 8 GB (max)
Technology - DDR3L SDRAM
Memory Speed - 1600 MHz
Configuration Features - 1 x 4 GB
Technology - DDR3L SDRAM
Installed Size - 4 GB

Memory

Max Supported Size - 8 GB
Form Factor - SO-DIMM 204-pin
Slots Qty - 1
Empty Slots - 0

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Answer
Sadly this machine is what it is.
May 25, 2018 2:27PM PDT
https://www.cpubenchmark.net/cpu.php?cpu=Intel+Pentium+N3700+%40+1.60GHz&id=2513 pegs it to a run of mill sort of office machine. I wouldn't think badly of it running slowly doing the surveillance (DVR?) work and struggling to keep up.

If it does that work well, I'd leave it to do that and consider some laptop for real speed.

You could pop more RAM in or change to SSD but at it's heart is just that slow CPU.

Post was last edited on May 26, 2018 6:30 AM PDT

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I didn't make myself clear enough
May 25, 2018 6:55PM PDT

Sorry I didn't make myself clear enough. The surveillance system is a whole separate system in itself. It isn't run by the computer. I don't know why I even mentioned the surveillance system in the first place. My point is the computer just moves at a snails pace. I understand just getting in there and cleaning up some unnecessary BS would help but won't help that much. I don't know much about computers anymore because I have been out of the loop going on 20 years. I am wondering if I can do any hardware upgrades to it, such as CPU or would going from 4GB to 8GB of RAM make a difference in performance?

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4 to 8 does help.
May 26, 2018 6:33AM PDT

But the best upgrades I'm making are the changes from HDD to SSD.

Example? 2006 Dell Inspiron e1505. It has a dual core 32 bit CPU. 1GB RAM. We just needed it for mom to pay bills on so in went the 120GB SSD (we're cheap and it doesn't need a lot of space.)

Boot from cold to getting on the web was about 35 seconds. I've seen much better PCs take longer.

As to your CPU, it's being held back back RAM and drive. I'd change those first.

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what operating system?
May 28, 2018 1:12AM PDT

If windows 10, the forced updates can bog it down, and the sharing of updates across the internet from your computer to others can slow it even worse.

Microsoft in windows 10 created a large webbot with all those using the system to allow updates to be shared from home and business computers to others, utilizing (stealing) your bandwidth, and placing extra stress on your own computer resources at the same time.

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Answer
First
May 27, 2018 7:02PM PDT

I doubt you have a camera and a pc connected to a modem.

Perhaps you mean a router.

Go to one of these machines and open task manager.

What does cpu and ram usage show?

Run an internet speed test.

See if your getting close to the service your paying for.

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