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Question

Slow Computer and Various Errors

by xwill13 / September 3, 2013 12:50 PM PDT

Here's my MS config:
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name XZAVIER_LAPTOP
System Manufacturer Alienware
System Model M14xR1
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, 2001 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Alienware A03, 5/5/2011
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name XZAVIER_LAPTOP\Xzavier Williams
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 5.95 GB
Available Physical Memory 2.13 GB
Total Virtual Memory 11.9 GB
Available Virtual Memory 7.68 GB
Page File Space 5.95 GB
Page File C:\pagefile.sys

I bought an alienware M14X about 2 years ago and I've had problems with it ever since. Any game I play including games that aren't graphically intensive have terrible frame rate issues. Recently it has also developed a habit of randomly shutting down mid game. I think it's overheating. It also likes to crash when I try to play games or watch videos in full screen. I'm not sure what the problem(s) is/are. Please help

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Clarification Request
Sorry but 2 years and now you want it fixed?
by R. Proffitt Forum moderator / September 3, 2013 1:10 PM PDT

Since the problem has been there since day 1 I fear the worst such as it needs a new mainboard.

I'm taking your word that it's always been bad.
Bob

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Thanks
by xwill13 / September 3, 2013 10:13 PM PDT

To be more specific I haven't had all of these problems the whole time. It started kind of small with the frame rate thing only happening sometimes and just gradually grew from there. I didn't really notice or care because even with the issues it was still outperforming my old computer by leaps and bounds (my previous computer ran on windows 93) . Only recently did I start looking around and realizing that I probably shouldn't be having these problems at all. Anyway, If replacing the motherboard is the only option how can I make that happen for myself?

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Once you see
by Jimmy Greystone / September 3, 2013 10:58 PM PDT
In reply to: Thanks

Once you see how much a replacement motherboard costs, you'll probably just start considering the option of a new laptop. Though with an Alienware, it might alter the balance of the equation a little. $400-$500 for a new motherboard is probably only about a quarter of what a new unit would cost as opposed to over half for most other models.

But if you've never done any kind of hardware repairs before, you probably don't want to make a laptop motherboard be your first. Even if you have a fair bit of experience with desktop repairs, laptops are very different beats. Desktops all follow a reasonably standard format, but every laptop model is a custom bit of hardware from top to bottom. Generally there are lots of little cables where you need to get the routing exactly right or the case won't fit back together properly. You'll want to pay someone to do it for you.

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Ok Thanks
by xwill13 / September 5, 2013 6:19 AM PDT
In reply to: Once you see

Alright thanks. You've been helpful. I'll look into the costs and move on from there.

All Answers

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Answer
So it's gradually gotten BAD?
by R. Proffitt Forum moderator / September 5, 2013 6:23 AM PDT
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