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Question

slow computer

Mar 21, 2017 9:20AM PDT

My online computer is crawling, especially Yahoo mail.
I'm an elderly non-geek. Is there a simple solution?
Thanks, guys.

Discussion is locked

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Clarification Request
Does this only happen when accessing online resources?
Mar 21, 2017 11:30AM PDT

Or is everything going slower on the computer?

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slow computer
Mar 21, 2017 1:57PM PDT

My computer files & documents respond very well. It's on line that is slow. Interestingly, this afternoon I noticed the email and on line sites are moving a little faster, but not up to snuff. Could it be Charter? We are bundled with them--phones, TV, internet.

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Internet slow
Mar 21, 2017 7:10PM PDT

Run an internet speed test, use google, see if your getting around what your paying for.

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It does sound like ISP throttling
Mar 21, 2017 7:51PM PDT
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slow computer
Mar 22, 2017 8:21AM PDT

Okay, ran the test--says I'm below USA average. I was worried about installing and running stuff there. Guess Charter is to blame, I'll give them a buzz. Thank you all for responding.
Great place, CNET.

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Answer
The thing is
Mar 21, 2017 9:25AM PDT

Those speed up programs usually make things worse.

Since you use Yahoo email, your email is not on your PC so depending on your machine, a factory reset will return it to it's as new speed.

That's the non geek solution.

If you want to dive into what can slow a Windows PC down, you have to know your PC a lot better.

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slow computer
Mar 21, 2017 9:51AM PDT

thanks.