I'm starting to bump into things like this with more security suites. Also, we try it on another Windows user account.
Hi. Recently Skype jams when I try to open it. The "wheel" just turns endlessly. I have uninstalled and reinstalled different versions a few times and I get the same issue. On on a Windows laptop 64 bit Vista.
Any ideas? Thanks loads.
OK, here's how I solved it. Someone on a Skype forum said to rename the Skype folder (found by typing %appdata% on the run prompt) to Skype_old. But something was keeping me from doing that. I couldn't rename it. So then I tried deleting it. I couldn't do that either, but this time I did get a message saying the folder was already in use so couldn't be deleted.
At that point I went back to the Skype forum and noticed that many users were getting that same message. One of them proposed rebooting the computer, then immediately renaming or deleting the Skype folder. I tried that and was able to rename it, and now Skype is working again.
So... the moral of the story is, the techie on the Skype forum should tell people to reboot if at first they are unable to rename or delete the Skype folder.
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